Technical Support Engineer Infra

• A good salary, 25 vacation days, and 13 extra ADV days based on full-time employment;
• A challenging position at the intersection of technology, project management, and market development;
• A great opportunity to work in a start-up environment with plenty of opportunities for professional development;
• Opportunities for training and career development within Supply Chain and Operations;
• A pension scheme, discount on health insurance and gym, and reimbursement of travel expenses.

Make an impact with innovative solutions for rainwater management

How can we make cities more resilient to heavy rainfall and the consequences of climate change? At ROCKWOOL, we are developing innovative solutions for sustainable rainwater management with Rockflow. These solutions help reduce flooding and contribute to a climate-resilient living environment.

For our Rockflow team, we are looking for a Technical Support Engineer - Infrastructure who combines technical expertise with analytical skills, project management, innovation, and a strong focus on collaboration. In this role, you will guide projects from the initial ideas and development phase through to practical implementation. You will form the connecting link between technical specialists, commercial teams, and external partners, ensuring that innovative ideas are translated into practical solutions.

As a Technical Support Engineer within Rockflow, you are responsible for initiating, coordinating, and executing projects that contribute to the further development and application of our Rockflow solutions.

Your duties include

• Supporting the sales team and customers in designing rainwater systems;
• Translating development needs into concrete project initiatives and guiding projects from start to finish. In doing so, you will monitor planning, budgets, project scope, and quality;
• Investigating how Rockflow solutions can be optimally applied in civil engineering and infrastructure projects;
• Proposing ideas regarding technical possibilities, assessing practical situations, and developing solutions for diverse challenges in the field of rainwater management;
• Developing and maintaining technical documentation, such as installation manuals and configurators. Additionally, you will provide training, presentations, and seminars for internal and external target groups;
• Collecting market information, following developments within the sector, and investigating opportunities to increase the acceptance and application of Rockflow solutions;
• Building and maintaining sustainable relationships with customers, suppliers, research institutes, commercial partners, and other relevant organizations. You will represent Rockflow and actively contribute to increasing brand visibility;
• Professionally reporting on project results and progress in English. Additionally, you will ensure that acquired knowledge is recorded and remains available for future projects.

You report to the Business Manager Urban Climate Adaptation and work closely with the Application Development Manager Rockflow from a functional perspective. You can count on approximately 20 travel days per year for external visits and collaborations with partners.

You are curious about technical innovations and market developments. You are an independent, result-oriented professional with a technical background. You can dissect complex issues, maintain an overview across multiple projects, and translate technical information into clear and persuasive advice.

At ROCKWOOL, you work on solutions that contribute to a more sustainable and climate-resilient built environment. You will get the chance to lead projects independently, further develop your technical expertise, and realize innovative applications together with colleagues and partners.

Do you want to use your technical expertise and skills in the field of project management for innovative solutions in the field of climate adaptation?