Support Specialist

• Nmbrs is a flat organization in which you have the freedom to do what you are good at, in an agile working environment;

• Nmbrs facilitates your payroll education;

• A mentor who guides you during your training at Nmbrs;

• After gaining experience in the Contact Center and the Support team, you have the opportunity to grow into a product specialist role;

• A personal coach who helps you with your personal and professional growth;

• We ensure a healthy work-life balance;

• A pension scheme with a 15% employer contribution;

• For us, full-time means that you work in a 4-day schedule, and have one day for yourself, to do what you need;

• Nmbrs works hybrid;

• Nmbrs offers the possibility to go on an exchange for up to 4 months to our offices in Lisbon.

Are you thinking about turning things around and are you ready for a completely new challenge? Then we have something for you! Our Contact Center is looking for a new colleague who wants to develop themselves in the Dutch world of Payroll and HR. Experience and knowledge are not required, but a healthy dose of enthusiasm and commitment are. In this traineeship, we offer you all the training and tools to develop into a true HR & Payroll Hero. Does this appeal to you and does it seem like something to steer your career in this direction? Then read on quickly.

Time to grow. Time to thrive.

We are Nmbrs. We create smart business software that removes unnecessary complexity for SME entrepreneurs and the professionals who support them. Nmbrs brings together four established product organizations—Payroll, Accounting, Invoicing, and Reporting—with teams in the Netherlands, Sweden, and Portugal.

We are one brand with a shared ambition, while we continue to work from the expertise and strength of our own organizations. We bundle our strengths where it makes sense and keep teams, expertise, and decision-making close together.

For this position, you will be working at Nmbrs Payroll in Amsterdam. You will work closely with your direct colleagues at this location and at the same time be part of the broader Nmbrs organization.

• Learn more about the Dutch salary system and gain access to certified training in the field of payroll administration;

• Handle questions from Dutch customers regarding our Payroll & HR software;

• Find the best solutions for customers by using our knowledge base, conducting your own research, and seeking advice from our own experts;

• Connect internally with different teams to serve the customer as well as possible;

• Enable our customers to find solutions themselves by improving our knowledge base and in-app support;

• Work with Zendesk, Slack, WalkMe, and Jira.