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Manager ICT Operations and Projects

Hybrid in Zeist·Full-time·Added 11 months ago (last checked 20 Oct)

Our summary

Salary
€4,544 - €5,901 a month
Work mode
Hybrid, Zeist
Contract
Full-time
Languages
Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • A completed HBO or WO degree;

  • Demonstrable experience in a leadership role within IT Operations;

  • You know how to coach a team and how to empower employees;

  • You have knowledge of business processes and organizational dynamics;

  • You have experience with process-oriented management and work in a framework-oriented manner;

  • You have knowledge of and experience with sourcing, cloud concepts, supplier management, and underlying operational and financial management;

  • You have knowledge and experience with supporting and realizing digitalization trajectories, organizational change processes, and collaboration processes with other organizations;

  • Experience with project management and managing a project team;

  • You are a team player who possesses good social skills to work effectively both internally and externally;

  • You have excellent communication skills, both oral and written, and can listen, persuade, and present well;

  • You are people-oriented but also business-like. You provide your employees with both clear frameworks and the confidence in their expertise to achieve results.

  • You work independently and take responsibility for your team and projects. Taking initiative and making independent decisions is an essential part of this position;

  • You understand the impact of new developments on employees and involve them in the change;

  • You are organizationally sensitive with a good sense of interpersonal relationships and individual interests and drivers;

  • You are able to work in a planned and project-based manner;

  • You possess a good sense of humor

Nice to have

  • You have knowledge of the ICT market and of the professional developments within the fields of ICT.

  • You are well informed about the latest developments in the field of governance;

  • Vision on digitalization within healthcare is a plus

Pay & benefits

What you'll get

  • A salary between € 4,544 and € 5,901 based on 36 hours (CAO GGZ, FWG 60);

  • Your first contract is a temporary contract. If we are happy with each other, your next contract will be for an indefinite period.

  • In addition to the statutory 8.33% holiday allowance, you will receive an end-of-year bonus of 8.33% and receive an individual choice budget. Our lease scheme for the most beautiful and best (electric) bicycles is also worth mentioning!

  • An excellent pension scheme in which Kwintes contributes 50%.

  • A wide range of education, training, and coaching; both through our Learning & Development department and via external parties.

The role

As Manager ICT Operations and Projects, you are responsible for ensuring that ICT services contribute directly to the continuity and quality of care delivery and primary business processes. With your team, you will drive acceptable end-user satisfaction (from healthcare professionals and clients) regarding the availability and performance of ICT facilities and monitor risks.

The main focus points for the coming year, together with the I&A director and fellow managers, are giving substance to the already initiated transformation towards a governance organization and the further elaboration and implementation of the sourcing strategy.

You lead the team of controllers for outsourced activities and the Projects team. You monitor and oversee security, privacy, and architecture, and ensure that services are set up (projects) and made available (operations) in accordance with law, regulations, and certification (NEN & ISO).

You translate this vision into concrete steps and ideas. You work closely with external (supplier - contract manager) and internal (delivery manager) partners to develop efficient and reliable solutions. You maintain tactical relationships with suppliers, drive towards joint objectives, and conduct periodic performance reviews to ensure continuous quality improvement. You have an eye for process optimization and are able to tackle complex challenges. Furthermore, you communicate easily at various levels. You know how to get everyone moving, and you are responsible for the correct implementation, support, and management of IT products and services.

What you'll do

  • Leading the team and conducting annual reviews, coaching, etc. (10 FTE);

  • Maintaining the performance and development of the team (coaching and support);

  • Creating/maintaining a stimulating working environment for the team;

  • Monitoring, coordinating, and improving the quality of IT services;

  • Ensuring the continuity of the organization and being responsible for tactical and operational supplier management;

  • Jointly with the I&A MT, developing and implementing the strategy in the field of security & risk management;

  • Developing cross-departmental processes in collaboration with the information management manager, whereby the integrity of the IT services remains guaranteed;

  • You assist in organizing and developing the IT service landscape;

  • You drive/monitor the implementation of new technologies and the adjustment of existing systems where necessary, taking the needs of the organization into account.

What do you bring?

We are looking for an inspiring, connecting, and stress-resistant manager. You are a natural leader with extensive experience in managing teams. You have both experience in and a passion for the continuity, stability, and security of operational IT services. In particular, developing and implementing IT strategies, attention to IT security, and ICT-driven innovation make your heart beat faster. Additionally, you have an affinity with security and architecture. You are a tactical partner and embrace the already initiated transition towards a governance organization and know how to project this to the team and to the organization. You have an eye for the impact and consequences this has for the organization, the team, and the individual employee. The change of focus: from operations to governance! You possess:

We offer

  • A job in which you make a difference every day!

Nice position, right? We therefore expect to fill it ourselves, and we find acquisition a waste of your and our time.

Hiring process

Enthusiastic? Then apply immediately and perhaps you will become our new Manager ICT Operations and Projects! We would love to receive a CV and motivation letter from you. Prefer more information first? Feel free to contact the I&A department via contracten-it@kwintes.nl. The

The procedure consists of 2 interviews and reference checks. Upon employment, we ask for a VOG (certificate of good conduct).

About Stichting Kwintes

In their own words

About the company & team

The I&A department is expected to consist of 2 teams. Managed by 1 director and 2 managers: the Information Management manager and the Operations and Projects manager. In total, the department will consist of 23 employees. We find a good atmosphere, conviviality, and job satisfaction incredibly important. Therefore, you will primarily work from the central office in Zeist. Monday and Thursday are our office days! Of course, working from home is possible in consultation. We would like to coordinate the distribution of hours and working days together with you.

Kwintes supports people with psychiatric or psychosocial vulnerabilities. We offer our clients professional help with living, working, and learning, to lead as independent a life as possible. You can find us in many different places in the center of the country; from Flevoland to Gouda. Recovery is a meaningful concept in the support that Kwintes offers. Employees of Kwintes rely on the recovery capacity of clients and support this process. We experience connection with our 2000 colleagues and together we commit ourselves every day to helping people. At Kwintes, we focus on what is possible, even when it comes to your career. We work from trust and offer you a meaningful job, the space to be yourself, and to get more out of yourself. Do you also see more in people?

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