Claims Handler Cable & Infra
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
Jobs in the Netherlands, in English.
26,000+ live jobsHybrid in Rotterdam·Full-time·Added 1 month ago (last checked 19 Oct)




Sedgwick is hiring for this role in several places. This vacancy is in Rotterdam.
This job advert was originally written in Dutch.
As a Collections Specialist, you see it as a challenge to get claims paid, but you also understand that building a relationship with larger parties can be important in this process. In addition, we would like to see:
· Mbo level of work and thinking;
· A positive attitude and strong communication skills;
· Excellent command of the Dutch language, both spoken and written;
· A customer- and result-oriented working attitude;
· That you are eager to learn and have an interest in the intersection between collections and claims handling.
· A salary between €2800 and €3200 gross per month based on 40 hours;
· 28 annual vacation days (based on full-time employment), with the option to purchase extra days;
· 8% holiday allowance, public holiday allowance, home office allowance, and travel allowance;
· Flexible working hours and the possibility to work from home;
· A well-facilitated home working environment;
· A coach and a budget coach to ensure that you are doing well;
· A good pension scheme.
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Collections Specialist
Do you stand firm in your shoes and are you a strong communicator? Are you not afraid to engage in conversation with people to collect an outstanding debt? Then you might just be our new colleague.
Collections Specialist
(32 - 40 hours)
As a Collections Specialist, you are responsible for collecting outstanding claims arising from cable damage during excavation work. You are the final piece of the cable damage team: where they hold parties liable, you ensure that the claims are actually paid. Your duties include:
· Managing collection files and processing data;
· Maintaining telephone and written contact with those responsible and clients;
· Drafting payment arrangements and resolving disputes;
· Identifying problems and responding to them proactively;
· Preparing account statements and reports for clients, colleagues, and management;
· Processing received payments.
You also have knowledge of the preliminary process, so that you are substantively strong in conversations and know what you are talking about.
· Opportunities to develop yourself and grow;
· Access to various internal and external training courses in our Sedgwick University;
Michael Ghiraw (TPA Team Leader) is happy to answer your questions. You can reach Michael via 06 - 29 63 03 82 or via michael.ghiraw@nl.sedgwick.com.
We look forward to your application
Then react quickly by emailing your CV and motivation to recruitment@nl.sedgwick.com. For questions about the position or the application procedure, please contact our Stéphanie Verbeek (Recruitment Consultant) at 06 - 50 15 41 50.
A pre-employment screening is part of the application procedure. For the pre-employment screening, Sedgwick uses open sources, including social media.
Sedgwick is an international organization and market leader in the field of loss adjusting and claims handling. In the Netherlands, we have been active for over 100 years as a loss adjusting firm in all possible areas. Your 33,000 new colleagues in 82 countries represent different backgrounds and cultures and work from the philosophy "Together we thrive".
The department
The team currently consists of 31 colleagues who deal with diverse activities such as collection, legal assessment, and claims handling. Together they form a close-knit and committed team dedicated to the successful handling of cable damage. Annually, we handle over 20,000 claims involving network cables.
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