Business Support Officer

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Business Support Officer

Are you financially strong and does the responsibility for careful and reliable management of third-party funds appeal to you? Do you have an eye for controls, reconciliations, and financial processes, and do you see opportunities to design business processes more smartly and better? Then this position is for you. Within our TPA department, we are looking for a Business Support Officer. In this role, you will combine financial knowledge with an affinity for systems and an attention to quality and process improvement. Curious about this versatile position? Then read on quickly!

(32 - 40 hours per week)

As a Business Support Officer, you are part of the support department of Sedgwick TPA. This team is an important link within our organization. The emphasis for this vacancy lies on financial activities. Additionally, you support reporting and contribute to the analysis and improvement of business processes. Your activities consist of, among other things:

· Maintaining, checking, and reconciling cashbooks;

· Performing reconciliations of third-party accounts and other financial controls;

· Building, checking, and improving internal and external management reports and SLA reports;

· Analyzing business processes and identifying risks, bottlenecks, and opportunities for improvement;

· Supporting the development, entry, and monitoring of process improvements and quality measures;

· Contributing to uniform processes and guidelines within the various TPA departments;

· Supporting the recording and updating of processes, guidelines, work instructions, and manuals;

· Supporting internal and external audits and monitoring actions from improvement plans;

· Testing new systems and functionalities and contributing to their efficient and consistent use;

· Supporting operational projects, ICT projects, and the implementation of new accounts;

· Collaborating with Finance, the Project Leader, and the operational departments.

Sedgwick TPA is part of Sedgwick, an international claims handling company. Your 33,000 new colleagues in 82 countries represent different backgrounds and cultures and work from the philosophy "Together we thrive".

In the Netherlands, Sedgwick TPA focuses on claims management and loss control. The supported Staff team is located in Hoogeveen. After an induction period, it is possible to work partly from home.

Within Sedgwick TPA, we work with attention to people, customers, and quality. We organize work effectively and efficiently, so that colleagues know where they stand and are given space to take responsibility. We stimulate development and actively seek connection with one another, especially in daily practice.

· You work accurately and feel responsible for correct and reliable financial management.

· You are analytical, ask critical questions, and investigate where differences or discrepancies originate.

· You take responsibility for the quality of controls, reports, and financial processes.

· You enjoy collaborating, take initiative, and contribute to achieving common goals.

· You work independently, structured, and accurately with attention to quality and results.

· You have an affinity for analyzing business processes. You recognize risks, bottlenecks, and discrepancies, ask the right questions, and think along about improvements.

· Finally, you have excellent command of the Dutch language, both orally and in writing. You can also express yourself well in English. You possess strong communication skills and know how to easily adapt to different conversation partners.

· A responsible role within an expert team.

· Space to help build the further development and service provision of Sedgwick TPA.

· A working environment in which collaboration, trust, and professional growth are important.

· A market-competitive salary and attractive secondary benefits.

· 28 annual vacation days based on full-time employment, with the possibility to purchase extra days advantageously.

· 8% holiday allowance, a holiday allowance supplement, a home office allowance, and a pension scheme with a low personal contribution.

· Internal and external training via Sedgwick University.

· An active staff association.

· Lunch & Learn sessions.

· Access to a coach and budget coach.

Dionne van Duuren (General Manager TPA) would be happy to answer your questions. You can reach Dionne via 06-23681299 or dionne.vanduuren@nl.sedgwick.com.

Do you see yourself in this job profile? Then respond by uploading your CV and motivation via the "Apply" button. For questions about the application procedure, you can contact Stéphanie Verbeek (Recruitment Consultant) via 06-50154150 or recruitment@nl.sedgwick.com.

A pre-employment screening is part of the application procedure. Sedgwick uses open sources for this, including social media.

We look forward to your application!

We look forward to your application!