Receptionist/ Frontoffice Support

A role with individual responsibility in a company that is growing and becoming more international. A pleasant office in Utrecht, a team that takes each other seriously and not themselves, and colleagues who are dedicated to what they do. Market-competitive salary, good secondary employment conditions, and room to help shape the role.

• Competitive salary, paid on the 25th of each month, with an annual review and 8% holiday allowance

• Pension via Nationale Nederlanden, Northwave pays 50% of the premium, including partner pension

• 25 vacation days plus all national holidays

• Special leave for marriage, birth, bereavement, care, and pregnancy

• MacBook, phone, and accessories fully provided

• €200 net annual work-from-home allowance

• Alleo-flex budget for sports, wellness, and leisure of your choice

• Training budget of €1,000 per year

• Personal growth opportunities in which your ambitions and development are central

Northwave helps organizations do business safely. With over 275 colleagues in the Netherlands, Germany, Sweden, and Belgium, we combine ethical hacking, behavioral psychology, and security management into solutions that truly work. Whether you are technically strong or make the difference through organizational skills: here, you contribute visibly to something that matters.

At Northwave, everything comes in on a weekday. Clients for a confidential conversation, colleagues who have just returned from an incident at a client, couriers, applicants, partners from home and abroad. You are the first face they see, and the tone you set lingers.

As a Receptionist/ Frontoffice Support, you are the calling card of Northwave. You receive visitors in a professional and welcoming manner, answer and transfer telephone calls, manage the meeting room schedules, and ensure that the front office administration is in order. Additionally, you ensure that everything in the office runs smoothly - from a well-organized workspace to a well-prepared lunch and coffee for the first meeting of the day.

We work in an environment where thoroughness counts. We work with clients who entrust us with their most sensitive information, and that means the basics must be correct: who walks in, who sits where, and what our reception looks like. You understand that a professional, well-organized reception contributes to the image clients have of us.

In addition to your role at the reception, you will receive a number of front office/administrative tasks and facility responsibilities, such as maintaining the common areas and coordinating with maintenance and cleaning companies. No two days are the same, and that is exactly what makes the role fun.

Some experience in a similar role (reception, hospitality, hotel industry, office management) would be nice but is not a requirement. We find strong communication skills, a professional and welcoming appearance, and the motivation to learn more important - we are happy to teach you the rest. For example, the role would be a nice next step for someone from the hospitality industry looking for more stability and structure in the hours worked. It is important, however, that you can communicate in the English language.