Backoffice Support Specialist
Northwave makes organizations digitally resilient.
Jobs in the Netherlands, in English.
26,000+ live jobsHybrid in Utrecht·Full-time·Added 23 days ago (last checked 12 Oct)





Nice to have
This job advert was originally written in Dutch.
HBO or WO level of work and thinking
At least 5 years of relevant work experience
Experience with crisis management, business continuity management, resilience, or cybersecurity
Experience with facilitating workshops, exercises, and assessments
Strong advisory skills and stakeholder management
Excellent oral and written skills in Dutch and English
Demonstrable experience with project leadership
Analytically strong and able to translate complex issues into concrete solutions
Certification such as CBCP, ISO 22301 Lead Implementer, ISO 27001 Lead Implementer, CISM, CISSP, or similar
Experience with NIS2, DORA, or other compliance frameworks
Experience with crisis communication and reputation management
Experience with board advisory and executive facilitation
Consultancy experience within cybersecurity or risk management
Experience with product development or developing propositions
Competitive salary, paid on the 25th, with annual review and 8% holiday allowance
Pension via Nationale Nederlanden, Northwave pays 50%, including partner pension
25 vacation days plus all national holidays
Ample special leave for marriage, birth, bereavement, care, and pregnancy
Mobility allowance; choose €0.25/km or via public transport
MacBook, phone, and accessories fully provided
€200 net annual allowance for flexible and remote working
Alleo budget for sports, wellness, and leisure of your choice
Training budget
Hybrid working from a modern office in Utrecht
Personal growth via the Role Model and FeedForward cycle, where your ambitions and development are central
Northwave Cyber Security makes organizations digitally resilient. With over 275 specialists from Utrecht, Leipzig, Stockholm, and Brussels, we combine ethical hacking, behavioral psychology, and security management into one integral approach.
Within Human Resilience & Crisis Readiness, we help organizations become sustainably resilient against cyber threats. We do this by bringing human behavior, crisis management, and business continuity together in one integrated approach. We do not only support organizations with training or exercises, but work together to build an ecosystem of lasting behavioral change and crisis readiness.
As a Senior Human Resilience & Crisis Readiness Consultant, you are a trusted advisor for clients who want to increase their resilience against cyber incidents.
You guide organizations through complex issues in the fields of cyber crisis management, business continuity management, incident response preparedness, crisis communication, and human resilience. You help executives, crisis teams, and operational teams to be better prepared for cyber incidents and support them during exercises, assessments, and improvement trajectories.
You translate complex client issues into pragmatic solutions and guide organizations in developing multi-year crisis readiness programs. In doing so, you work closely with colleagues from Incident Response, Security Consulting, RedTeam, and Managed Security Services to provide clients with integral support.
In addition to client work, you play an active role in the further development of our services, methodologies, and propositions.
Leading cyber crisis management, business continuity, and crisis readiness projects
Advising boards, crisis management teams, and incident response teams
Designing, facilitating, and evaluating cyber crisis exercises, simulations, and workshops
Performing crisis readiness assessments, maturity assessments, and plan reviews
Developing crisis management, incident response, and business continuity plans
Guiding organizations through multi-year crisis readiness programs
Advising on NIS2, DORA, and other relevant laws and regulations from a crisis readiness perspective
Coaching clients during complex decision-making in crisis situations
Supporting account teams during commercial processes and quotation processes
Contributing to product development, methodologies, KPI frameworks, and new propositions
Guiding and coaching junior and medior consultants
Identifying developments in the threat landscape and translating them into services for clients.
You become part of the Human Resilience & Crisis Readiness team.
We help organizations prevent, prepare for, respond to, and recover from cyber incidents. In doing so, we combine expertise in the fields of crisis management, business continuity, behavioral change, communication, governance, and cybersecurity.
We work intensively with other Northwave teams and technology partners to offer clients an integrated solution for sustainable cyber resilience.