Director HR & Organizational Development

As Business Manager HR, you will lead the HR department and, together with the organization, develop a future-oriented vision on people and work. You will strengthen HR as both a strategic partner and a reliable service provider. You will play a key role in the change challenges of MST and translate daily personnel challenges into clear choices for the healthcare of tomorrow. You will realize those choices together with management, healthcare professionals, and your HR team.

Healthcare is changing at a high pace. The demand for care is increasing, labor market shortages and high absenteeism are putting pressure on available capacity, and technological developments such as digitalization and AI are changing the way we work. These developments require not only different choices and ways of organizing, but also change within MST. To keep our care future-proof, we must work differently, collaborate differently, and make conscious choices in how we deploy our people and resources. In this role, you will help direct this organization-wide movement. You will bring sharpness to what this change requires from employees and leadership, help break existing patterns, and create the necessary conditions to actually implement change in practice.

This requires a leader who looks beyond the boundaries of the HR field. Together with other healthcare organizations, educational institutions, and partners outside of healthcare, you will develop and realize solutions for inflow, training, career development, and employability that a single organization cannot achieve alone.

Together with the department and the organization, you will develop a future-oriented HR agenda that aligns with the ambitions of MST. You will stay close to the primary process, know what employees and managers need to provide good care, and involve them in developing solutions. In doing so, you will connect inflow and retention to healthy and pleasant working, development, and the reorganization of work. You will bring focus, set priorities, and ensure clear responsibilities, measurable results, and implementation in practice.

Within the HR department, you are a visible and engaged leader. You provide direction, develop the team, and strengthen the collaboration between the various HR expertise areas. You ensure the basics are in order and improve service delivery and work processes, also with the help of data and technology. In this way, you build a department that provides reliable support and actively contributes to the development of people, leadership, culture, and labor productivity within MST.

Additionally:

• You provide direction to the further professionalization of the HR organization and ensure clear responsibilities, team development, and reliable service delivery

• You advise the Board of Directors and management on organizational development, leadership, labor market, and change issues, and you take responsibility for the realization of the HR contribution

• You connect strategic workforce planning to changes in healthcare, required skills, and new ways of working, with attention to behavior, culture, leadership, and sustainable employability

• You strengthen collaboration within HR and with the primary process, developing solutions together with employees and managers

• You stimulate a culture of social safety, collaboration, and ownership

• You utilize digitalization, AI, and technology to support employees, reduce administrative burden, and improve both healthcare processes and HR processes

• You bear responsibility for health and safety (Arbo), working conditions, health, and sustainable employability, and you work together with managers and employees on retention, job satisfaction, and the prevention and reduction of avoidable absenteeism

• You act as the figurehead of MST in the area of people, work, and employerhood, and you translate regional and national collaboration into concrete, cross-organizational initiatives for inflow, training, career development, and employability

As a member of the management team, you share responsibility for the development of MST as a whole. You participate in the development and implementation of hospital-wide policy and work closely with fellow business managers, medical managers, and the Board of Directors.

You move easily within a complex administrative-political environment where diverse interests converge. At the same time, you actively build regional collaboration and position MST as an attractive employer in an environment where talent is becoming increasingly scarce.

Medisch Spectrum Twente is a top-clinical hospital where more than 4,000 employees work every day on the best possible care for patients. As part of Santeon, we work together with other top-clinical hospitals on innovation, quality, and improvement of care.

In addition, MST is fully committed to innovation, digitalization, and medical technology. With MST MedTech, we build the hospital of the future together with healthcare professionals, companies, and knowledge institutions. You can read more about this at medtech.mst.nl.

The HR department supports the organization on various themes such as the labor market, leadership, talent development, organizational development, sustainable employability, working conditions, and strategic workforce planning. As Business Manager HR, you lead a team of HR professionals with various expertise. The HR department consists of +/- 60 people and is characterized by driven professionals who are fully committed to realizing reliable and modern HR services. You are an important sparring partner for the Board of Directors, management, medical staff, and works council.

You are a strategic leader with a vision for people, organization, and societal developments. You combine organizational sensitivity with decisiveness and know how to translate complex issues into concrete results.

In addition, you possess:

• Academic level of work and thought

• Extensive leadership experience in a complex professional organization

• Demonstrable experience with complex organizational and cultural development and change processes

• A clear vision on HR and leadership 

• Demonstrable experience with developing and realizing a strategic agenda within a complex organization

• A clear vision on digitalization, AI, and technological developments and their impact on employees, work processes, and the organization

• Experience in bringing focus, setting priorities, and achieving results

• Experience within an administrative and politically sensitive environment

• Strong advisory skills and the ability to act at a strategic level

• Experience with stakeholder management and building sustainable (internal and external) collaborative relationships

• Demonstrable experience with developing and realizing solutions for complex personnel and labor market issues, preferably in collaboration across organizational boundaries

• A broad network within and outside of healthcare, through which you actively seek connection with other sectors to bring knowledge, developments, and innovative insights to MST

• The ability to recognize patterns, tensions, and undercurrents, make them discussable, and break them

• The ability to translate policy into actionable, supported, and future-proof solutions for the organization

You are a visible, steady, and decisive leader. You understand what is happening within a complex organization and move easily between the board, management, professionals, works council, and external partners. With your natural authority, organizational sensitivity, and connecting style, you know how to set people, teams, and the organization as a whole in motion and create a common course.

Would you like more information about the content of this vacancy? Please feel free to contact Caren Snikkers (board secretary) at 0657374189.
Please note: Applications are possible until December 6 at the latest.

MST is one of the largest top-clinical hospitals in the Netherlands. We offer almost all forms of care and are an important hub in the healthcare of Twente. We work closely with regional partners, train healthcare professionals, and conduct research for the care of tomorrow.

Good care begins with passionate employees. That is why we invest in a safe, inclusive, and inspiring working environment in which you can develop and get the best out of yourself, wherever you work in the hospital.