Cloud Support Specialist (on-site)

As a Cloud Support Specialist, you are the technical point of contact for Korton at our client in Doorn. You solve the more complex issues in Microsoft 365, Intune, and the workplace environment, and you provide technical guidance to your colleague on-site. A role for an experienced second-line system administrator who enjoys working independently, with an entire team behind them.

• Solve complex incidents and issues that the first line cannot resolve

• Execute standard and non-standard changes in the Microsoft 365 and workplace environment

• Provide technical guidance to the Cloud Support Engineer and step in where necessary

• Together with your colleague, ensure installations, configurations, troubleshooting, and preventive maintenance of the IT infrastructure on-site

• Advise the client and suppliers on technical issues and translate their wishes into concrete solutions

• Maintain an overview of pending requests and coordinate progress with your colleagues at Korton

• Role: Cloud Support Specialist, also known as second- and third-line system administrator or workplace specialist

• Location: three days per week at the client in Doorn (between Utrecht and Amersfoort), the remaining days at the office in Nieuw-Vennep

• Salary: A suitable salary based on your knowledge and experience level

• Employment: 32 to 40 hours per week, employed by Korton

• Experience: at least 2 years in a similar support role

• Field: Microsoft 365, Intune, workplace management, Azure and hybrid cloud, network, ITIL

About Korton
Korton is a cloud sourcing partner with its own hybrid cloud. Since 1997, we have been designing, building, and managing IT environments for organizations in healthcare, mobility, and business services, from modern workplaces to secure cloud connectivity and information security. We now manage over 20,000 cloud workplaces. We work with short lines of communication in an informal culture, and we care for our customers' systems as if they were our own. At a number of clients, our colleagues work permanently on-site. This position is one of them.

About the role
Complex incidents and changes come to you, and you provide technical guidance to the Cloud Support Engineer. Because you work in a compact team, no two days are the same. One day you are implementing a difficult change, the next you are helping someone whose laptop won't start up.

The client is a national organization in healthcare and services with a clear social role. You will work three days per week at the client in Doorn, between Utrecht and Amersfoort, and the remaining days at our office in Nieuw-Vennep.

• A suitable salary based on your knowledge and experience level

• A good pension scheme and 8% holiday allowance

• 25 vacation days for full-time employment (40 hours), with the possibility to purchase 5 more. If you have not been sick for half a year, you receive an extra day off

• A laptop and a company phone or phone subscription, and a travel allowance

• Room for training and certifications

• A company fitness scheme and free access to Open-Up

• On your office days in Nieuw-Vennep: a catered lunch, a private bar, pool table, table tennis table, and the Korton Experience Center, plus drinks every Friday and multiple outings per year

• A close-knit team that stands behind you, even when you work independently on-site

• Internet allowance € 30 net per month

Working at Korton
Working at Korton means working at a club that does things just a little bit differently. Curious why? Discover it through our 15 reasons to work at Korton.

Interested?
Do you enjoy solving the toughest tickets yourself while simultaneously helping a colleague further? Apply via the form below.

• Work and thinking level at MBO 4, for example through an ICT education

• You enjoy dividing your week between two work locations and switching quickly between diverse tasks

Do you have slightly less experience? Then view the vacancy for Cloud Support Engineer at the same location.