Customer Service Representative Dangerous Goods

• A salary appropriate to your knowledge, experience, and the responsibilities of the position.
• 32 vacation days (based on 40 hours)
• 8% holiday allowance
• The possibility to further develop within SGS
• Participation in the pension scheme with a fixed employee contribution of 6%
• Participation in the SGS sports and bicycle plan
• Active staff association: become a member and enjoy fun activities and events.
• The possibility to develop into a Dangerous Goods specialist
• Training and certifications via SGS
• A committed team with short lines of communication
• A position in which customer contact, logistics, regulation, and safety come together

Do you want to work in a dynamic logistical environment where accuracy, customer contact, and safety come together? As a Customer Service Representative Dangerous Goods at SGS in Spijkenisse, you will get the chance to develop within a specialized field: The world of dangerous goods in the logistics sector.

Your role

You are an important link between customers, colleagues, and carriers. You act as a point of contact for customers, manage inventory, arrange transport shipments, and handle the associated documentation. Additionally, you ensure that all activities are carried out according to the applicable procedures and work closely with colleagues both within and outside the department.

What will you do?

• Advising customers on shipments, storage, and documentation regarding dangerous goods
• Receiving, checking, and administratively processing incoming goods
• Preparing and checking transport documents
• Booking and administratively following up on shipments
• Elaborating quotations

What you bring

You have an MBO level of work and thinking and preferably have experience or training in transport, logistics, or Customer Service. More importantly: you work accurately, have strong communication skills, and have an interest in a specialized environment where safety and regulation are paramount. You have a good command of the Dutch and English languages, both spoken and written.

Functie-eisen

Experience with Dangerous Goods is a plus, but not a strict requirement. If you do not yet possess the necessary certificates, you can obtain them at SGS. These include:

• VCA-basis;
• ADR-Awareness
• ADR-function specific;
• IMDG-function specific;
• IATA CBTA Dangerous Goods.