Claims Handler Cable & Infra
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
Jobs in the Netherlands, in English.
20,000+ live jobsHybrid in Hoogeveen·Full-time·Added 1 month ago (last checked 12 Oct)



This job advert was originally written in Dutch.
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Are you a people-oriented leader with knowledge of (disability) insurance? And do you want to contribute to a cohesive, expert, and customer-oriented claims team? For Sedgwick TPA, we are looking for:
Disability / Absence Team Leader
Sedgwick TPA is part of Sedgwick, an international claims handling and claims expertise company. Your 33,000 new colleagues in 82 countries represent different backgrounds and cultures and work from the philosophy "Together we thrive".
In the Netherlands, Sedgwick TPA focuses on claims management and loss control. The disability claims team is located in Hoogeveen. Depending on the job agreements, working partly from home is possible.
Within Sedgwick TPA, we work with attention to people, customers, and quality. We organize work effectively and efficiently, so that colleagues know where they stand and are given space to take responsibility. We stimulate development and actively seek connection with one another, especially in daily practice.
Do you recognize yourself?
You create a safe and open working atmosphere and have sincere attention for people.
You coach colleagues and help them to grow in their role with confidence.
You take responsibility for quality, progress, and results.
You provide direction, make clear choices, and bring structure to the daily work.
You actively seek connection between colleagues, customers, and other involved parties.
You keep an eye on the interests of the insured, customers, colleagues, and Sedgwick.
You see financial results and commercial opportunities as part of future-oriented service.
You translate opportunities for improvement into practical actions together with the team.
You have a good command of the Dutch and English languages.
The willingness to develop your technical knowledge.
Demonstrable experience in leading, coaching, or providing technical guidance to colleagues is a plus.
You are available to work regularly at our location in Hoogeveen.
A responsible leadership role within an expert team
Space to help build the further development of the disability team and the services within Sedgwick TPA.
A working environment in which collaboration, trust, and professional growth are important.
A market-competitive salary and attractive secondary employment conditions.
28 annual vacation days based on full-time employment, with the possibility to purchase extra days advantageously.
8% holiday allowance, a public holiday allowance, a home office allowance, and a pension scheme with a low personal contribution.
Internal and external training via Sedgwick University;
An active staff association
Lunch & Learn sessions;
Access to a coach and a budget coach
Dionne van Duuren (General Manager TPA) would be happy to answer your questions. You can reach Dionne via 06-23681299 or dionne.vanduuren@nl.sedgwick.com.
Do you see yourself in this job profile? Then respond by uploading your CV and motivation via the "Apply" button. For questions about the application procedure, you can contact Stéphanie Verbeek (Recruitment Consultant) via 06-50154150 or recruitment@nl.sedgwick.com.
A pre-employment screening is part of the application procedure. Sedgwick uses open sources for this, including social media.
We look forward to your application!
Our disability claims team handles absence and disability claims. The team maintains contact with the insured and involved parties, guides the entire process, and ensures correct, timely, and customer-oriented claims handling.
As Team Leader, you work actively in the operations: you direct and coach colleagues, but also handle claims yourself. This allows you to stay close to the content, the division of work, and the daily practice of the team.
You provide direction to the team, monitor the quality and progress of claims handling, and maintain oversight of capacity, workloads, and agreements made. At the same time, you develop your technical knowledge of disability insurance, so that you can properly support your colleagues with complex files and arrive at careful decisions together.
You maintain constructive contact with customers and other involved parties. In doing so, you always seek the balance between the interests of the insured, our customers, and Sedgwick. You recognize opportunities for improvement in processes and collaboration and, together with the team, translate these into concrete actions. In this way, you work towards a stable operation, high quality, and optimal service.
The team currently consists of 4 employees and one open vacancy and has a clear growth ambition. From your role as team leader, you contribute to the further development of our services, without losing sight of the quality of claims handling.