Project Office Clerk

Are you administratively strong, customer-oriented, and do you maintain an effortless overview when various tasks and questions come your way at the same time? As a Project Bureau employee at Sanday, you will support our customers, Sales, and Consultants and ensure that projects run smoothly. You work according to clear processes and structures, but also switch easily when ad-hoc questions or unexpected tasks arrive.

We are Sanday, the digital healthcare connectors. For more than 40 years, we have been developing innovative software solutions, from and for healthcare. Our dream? To give healthcare more space.

We believe in an open ecosystem with smart technology. That is why we build our new, smart, and open Sanday platform every day. This is how we want to stay ahead: with the best product at a fair price. We are open, innovative, collaborate, and create space.

As a Project Bureau employee, you are the connecting link between Sales and Consultancy. You are the administrative and organizational point of contact for our customers and colleagues.

A lot is happening within Sanday: existing customers are switching to our new platform and, at the same time, we continue to grow with new customers and implementations. You help to properly organize all activities, customer questions, quotes, and follow-ups.

You do not work directly in the applications that healthcare professionals use. Your focus lies on customer contact, administration, commercial follow-up, and project support. In doing so, you ensure that consultants can focus on implementations and substantive work.

You:

• answer telephone and written questions from customers regarding projects and services;

• are the first point of contact for customers and ensure that questions reach the right colleague;

• delegate substantive or technical questions to consultants or other involved colleagues;

• monitor the overview of ongoing projects, tasks, and appointments;

• support Consultants with the organization and follow-up of their work;

• support Sales with administrative tasks;

• prepare and send quotes to existing customers;

• actively follow up on quotes and keep the corresponding forecast up to date;

• signal commercial opportunities and upsell possibilities with existing customers;

• ensure correct and up-to-date administration of customer and project information.

As a Project Bureau employee, you will join a growing department of approximately eleven colleagues. There are clear processes and work instructions, but there is also plenty of room to think along about how we can organize our work increasingly smartly and better.

You are a true organizer who gets energy from variety. You maintain an overview, switch effortlessly between tasks, and ensure that everything runs smoothly. From customer contact by telephone and the preparation and follow-up of quotes to monitoring projects and coordinating with consultants: you handle it. Even during busy periods, you work accurately, set priorities, and recognize commercial opportunities to further assist existing customers with additional services.

Additionally, you are:

• Administratively strong, accurate, and good at maintaining an overview;

• Customer-oriented and communicatively skilled, by telephone and via email;

• Proactive, stress-resistant, and good at setting priorities;

• Commercially aware, with an eye for quotes, follow-up, and opportunities with existing customers;

• Eager to learn and quickly familiar with new products, services, and working methods;

• Do you have excellent command of the Dutch language;

• Have been working for at least 1 year in an administrative, commercial inside sales, or support role;

• And it is a plus if you have an affinity with healthcare

We attach great value to an informal working atmosphere in which everyone can be themselves. We also find a good balance between work and private life important. Therefore, we work hybridly and offer flexible working hours.

• a position for 32 to 40 hours per week;

• a gross monthly salary of approximately €2,800 to €3,800 based on 40 hours, depending on experience;

• laptop, home office allowance, and a contribution towards your home workspace;

• a good pension scheme with Zwitserleven, for which we pay the largest part;

• 26 vacation days, with the possibility to purchase additional days;

• every month a personal choice budget of 7.5% of your gross monthly salary, which you can have paid out, use for extra vacation days, or for example spend on your sports subscription;

• a generous training and education budget;

• an annual contract with a view to permanent employment;

• opportunities to grow, for example towards a position as a Consultant;

• a member-gets-member scheme with a bonus for recommending a new colleague;

• a company masseuse, fanatic foosball matches, and plenty of socializing with barbecues, brunches, and drinks. Our staff association also organizes the most fun outings;

• nearly 160 dedicated colleagues with a heart for healthcare and technology.

 
This is what I want! 

Ready to use your administrative, organizational, and commercial talent for healthcare? Then we would love to meet you.

Any questions? Feel free to contact Anne (Recruiter) anne.heemskerk@sanday.com.

We look forward to receiving your application. Who knows, you might soon be part of our team!
 
Recruitment & Selection agencies, consultancy and/or staffing agencies? 
We seek our candidates directly and work with fixed partners. Offered profiles are therefore treated as direct applications.