Customer Service Representative Financial Services BMW - Dutch speaking

Are you customer-oriented, administratively strong, and do you feel at home in a professional working environment? Do you also have experience with or knowledge of financial services in a broad sense, such as leasing, forms of financing, or administrative processes? Then we are looking for you.

For this position, we are looking for a full-time customer service representative who plays an important role in contact with customers and can carefully process financial and administrative issues.

You are in daily contact with customers via telephone and email, handling diverse cases and contributing to a pleasant and professional customer experience.

As the first point of contact for customers, you answer questions about lease contracts and forms of financing for various products. You help customers with their questions regarding terms, payments, and other financial matters, actively working on sustainable customer relationships by offering customers appropriate solutions.

Additionally, you support the processing of the correct information and ensure the careful handling of files. You work in a professional organization where you collaborate closely with other departments to reach an appropriate solution for the customer.

Concentrix is a great match if you:

• are available for the full-time on-the-job training for the first 2-3 weeks;
• are available from 32 hours per week within our opening hours from Monday to Friday between 08:00 AM and 07:00 PM;
• wish to distribute your hours into days/weekly schedules that are suitable for both you and us;
• are able to conduct conversations in Dutch and English, both spoken and written;
• are communicatively skilled and can communicate at a professional level;
• can work independently and can think in solutions;
• can work 1 day from home after you have been fully trained and can answer questions independently;

It is a plus if you

• have an affinity with the automotive industry and/or financial services;
• have demonstrable customer service experience of at least 1 year.
• are in possession of a demonstrable HBO (higher professional education) working and thinking level?

are incredibly eager to learn and motivated to further develop yourself?

If you think you do not meet all the requirements, we encourage you to apply anyway. We do our best to help you find the right job, whether it is this position or another.

Create the best version of yourself!

If this feels like the perfect step in your career, then we would love to hear from you. Apply today and discover why more than 440,000 game-changers around the world call Concentrix their "employer of choice."

Apply directly!

Click the button below to apply immediately or contact Maria Kerrebijn for more information: maria.kerrebijn@concentrix.com - 0612874456.