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Customer Contact Center Employee

On-site in Veenendaal·Full-time·Added 7 months ago (last checked 16 Oct)

Our summary

Work mode
On-site, Veenendaal
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

The role

For our Ekris BMW and MINI Holding in Veenendaal, we are looking for a:

Customer Contact Center Employee

Your challenge

As a Customer Contact Employee, you are an important link within our team. From Veenendaal, you will support eleven BMW and MINI branches with a wide range of tasks. You will work actively with complex workshop planning, where the focus is on overview, smart switching, and acting quickly. This makes this position perfect for someone who gets energy from dynamics and challenges in the daily operation.

You are the primary point of contact for our customers: you schedule appointments, answer questions via telephone or email, and ensure that every customer feels welcome. At the same time, you will learn a lot about how a modern workshop operates, allowing you to gain more technical knowledge step by step.

Do you want to take your first steps in the automotive industry and grow within a customer-oriented, technical environment? Then this is your chance.

You are driven, energetic, and do not shy away from obstacles.

What do you bring to the table?

  • Service and customer orientation: you have sincere attention for people
  • Strong communication skills and a professional appearance
  • You work in a structured manner and maintain an overview, even when it is busy
  • You are a team player who dares to take responsibility
  • You live in the Veenendaal region

About Ekris

Do you want to work at Ekris? Then you will work for the most beautiful premium brands with personal attention for customers and employees. At Ekris, it is about the relationship. About the personal touch. Ekris has the drive, switches quickly, and goes full throttle for its employees and customers. Ekris is continuously in motion. Professional and ambitious employees belong there. Our colleagues are customer-oriented, feel valued, and are proud of Ekris. Culture: Our company culture is best described as collective, inspiring, ambitious, innovative, and energetic. We value clarity and maintain short lines in management. We ensure that you feel in your place and can continue to work with us for a long time. Our customers notice that too. At Ekris, you buy the finest car ever from the best dealer. Do you have the drive to develop yourself? And do you have a passion for cars? Then put your career into the next gear and come work at Ekris!

About Emil Frey Nederland

Industry
Automotive
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