ICT Helpdesk Assistant
As an ICT Service Desk Assistant at Ballast Nedam, you are the first point of contact for colleagues with IT questions and technical disruptions.
Jobs in the Netherlands, in English.
10,000+ live jobsHybrid in Utrecht·Full-time·Added 8 days ago
Still open when we checked on 9 Oct
141 open roles
€3,792 - €5,958 a month
Gross, as stated in the ad.
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Dutch
The ad asks for Dutch, or counts it in your favour.
Be near Utrecht for hybrid days
No relocation package mentioned.
This job advert was originally written in Dutch.
Mbo + working and thinking level, education in the field of Human Resource Management or in a comparable HR direction;
Relevant work experience within HR support or a Shared Service Center;
Extensive experience with AFAS (HRM); you understand setup, workflows, and connection with processes and are good with Excel/analyses;
You are analytical, quickly see where processes are causing friction, and dare to name this;
You communicate clearly and professionally with various stakeholders;
Affinity with a complex organization and preferably with the construction sector.
Salary from € 3,500 to max € 5,500 gross per 4 weeks (€ 3,792 to € 5,958 gross per month) based on full-time employment;
In addition to your salary, you receive a fixed amount for sustainable employability, which contributes to staying healthy (2.3% according to the Bouw & Infra collective labor agreement);
43 days off according to the Bouw & Infra collective labor agreement. Of these days, 13 are paid out in your individual budget; you can choose to buy these days back;
A strong package of secondary employment benefits such as standard insurance for all employee risks, pension schemes, and an extra supplement for disability;
A laptop;
Your development matters. With Grow, our learning and development platform, you get all the space to work on your personal and professional ambitions.
An assessment may be part of the procedure;
As an HR Services Specialist with a focus on AFAS, you are an important substantive force within the HR Shared Service Center of Ballast Nedam in Utrecht. You look beyond just processing changes: you oversee processes, understand the connection between HR, Payroll, and systems, and translate laws and regulations into an efficient setup of AFAS. You work closely with experienced colleagues, act as a critical sparring partner, and actively think along about improvements.
For nearly 2000 (international) colleagues, you are an important link and support them with various HR issues. You monitor the quality of the HR administration, ensure the correct processing of changes, and oversee compliance with policies, collective labor agreements (CAOs), and laws and regulations. Additionally, you identify opportunities for improvement, provide advice where necessary, and contribute to the further digitalization and optimization of HR processes.
First point of contact for HR questions via telephone, email, tickets, and personal contact;
Processing and managing HR changes in AFAS;
Monitoring compliance with HR policy, CAOs, and laws and regulations;
Identifying deviations and advising on appropriate solutions;
Actively thinking along about process improvements and participating in project groups.
This position can be configured for 32 to 40 hours per week.
or browse Utrecht·People & HR·Mid-level·Hybrid