Jobs in the Netherlands, in English.

Conductor Den Bosch

On-site in 's-Hertogenbosch·Full-time·Added 1 month ago (last checked 23 Oct)

Our summary

Salary
€3,186 a month
Work mode
On-site, 's-Hertogenbosch
Contract
Full-time
Languages
Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

This work suits you if you can work well independently. You dare to make decisions and challenge yourself to provide good service every single time. You are someone who:

  • Can communicate well in both Dutch and English.
  • Has a service-oriented attitude. Preferably, you have experience with face-to-face customer contact.
  • Has good vision. You can distinguish colors and also hear well. Glasses or lenses are no problem up to a maximum of +5 or -8. You are also between 160 cm and 200 cm tall.
  • Has good physical condition. You are physically fit, because working as a conductor demands quite a bit of you physically.

Furthermore, you have:

  • MBO 3 work and thinking level.
  • Age 18+.
  • Has your own transport (bicycle, scooter, car) and can be at your location within 45 minutes.

Please note:

  • A positive Certificate of Good Conduct (VOG) is a requirement to start in this position.

Education & certifications

Training:
If you are hired, you will follow an internal 16-week training program (36 hours per week). You will work in practice at the location under the guidance of a workplace supervisor, and you will attend lessons at the NS Learning Center in Amersfoort. This allows you to combine professional knowledge with practical experience.

More information about the training program can be found here.

Pay & benefits

What you'll get

For this vacancy, based on a 36-hour work week, we offer:

Salary:

  • Starting salary up to € 3,186.00 gross per month.
  • Ultimately, your salary can rise to € 4,114.44 gross during your career.
  • Allowance for irregular shifts. During training an average of € 350 per month and after training an average of € 500 - € 900 gross per month.

And

  • Paid training and salary from your 1st working day.
  • A permanent contract after 1 year if you prove suitable for the position.
  • 8% holiday allowance, 3% year-end bonus, and a good pension scheme.
  • 24 to 32 vacation days + extra days off due to irregularity.
  • The possibility to exchange 3 national holidays.
  • NS Business Card 2nd class for free train travel (family members travel for free during off-peak hours).
  • 1st class travel for an additional personal contribution.
  • As soon as you have worked at NS for 1 year, you will also receive a discount on European train travel.

If you want to know more, view the NS CAO here.

The role

You are the ultimate calling card of the train.

As a conductor, you are part of our Topteam on the train and have a job where you put the passenger experience at the center every day in your own way. And you do much more. You provide information and service to our passengers, you check travel documents, and you ensure a safe environment on the train. Every day is different and you switch between many different situations. One thing remains the same: you try to make the passenger experience as pleasant as possible every single trip, and you have a lot of freedom in that.

What you'll do

Thanks in part to your knowledge, enthusiasm, and service orientation, you will soon be of invaluable importance in:

  • Informing passengers and providing service. As a conductor, you answer questions on the train and outside on the platform, you handle announcements on the train, and thus inform our passengers.
  • Ensuring the train departs on time by correctly executing a departure procedure. This involves, among other things, checking if everyone has boarded, checking if the signal is safe, whistling when closing the doors, and ensuring the doors actually close.
  • Checking passengers' travel documents.
  • Coordinating with colleagues from Safety & Service and the driver to prevent unsafe situations and during emergencies.

How you'll work

  • With a 36-hour work week, you work 40 hours one week and 32 hours the next. This means you will be scheduled for one day off every 2 weeks.
  • After the training period, it is possible to work part-time (24 or 32 hours per week) following approval from your team manager.
  • You are willing to work according to a continuous full-time roster. This means you can be scheduled for day shifts, night shifts, weekend shifts, and on public holidays on an alternating basis. It is important that you are available for all shifts. On average, you work 2 out of 3 weekends.

Hiring process

Want to know more about the real work? Sign up for an online information session and hear from employees themselves what the work looks like in practice. You can find an overview of all events here.

Well? Will you become the primary contact and the calling card of NS?
Apply directly. Within a few minutes, you will receive an automatic application confirmation. Within three working days, you will receive news about your application.

Good to know:

  • At NS, we find everyone unique. You see this in everything we do, and therefore also in our recruitment policy.
  • The application procedure includes, among other things, a background check and requesting a Certificate of Good Conduct (VOG).
  • With this vacancy, we wish to recruit our new colleague ourselves. This is therefore NOT a call for acquisition.

About Nederlandse Spoorwegen

Industry
Railways
Website
ns.nl

In their own words

About the company & team

The employees of NS operations are the face of NS. Together with all your NS colleagues, you ensure every day that over 1 million people reach their destination. The team based in Den Bosch consists of 80 conductors and 4 team managers. Together they form a friendly and close-knit group of colleagues.

You start the day with a cup of coffee at the crew room and catch up with colleagues. You are on time at your train and are in contact with the driver. You carry out the safety checks and watch the signals. Ready for departure? Then you blow your whistle and close the doors. You walk your service round through the train. The beautiful landscapes of the Netherlands are your office.

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