Telephone Operator/Receptionist

​Depending on education and experience, the salary is at least € 2,744.- and at most € 3,299.- gross per month for a full-time appointment. This salary is exclusive of irregularity allowances, holiday pay, and an end-of-year bonus of 8.3% of your gross annual salary. 

As a Reception Center employee, you will work as a Telephone Operator/Receptionist m/f/x. You will be part of a team of 15 employees within the general Telephone Exchange of the MUMC+. The duties relate to answering and transferring incoming external and internal telephone calls. In this role, you are an important hub in the communication between patients, visitors, employees, and also external healthcare staff of the MUMC+. You are well-informed about the latest developments in the hospital so that you can help customers well and quickly. Additionally, part of the duties consists of recording data and updating telephone information in the exchange. Creating a team work schedule may become part of your duties.

As a Receptionist, you speak to visitors, patients, and employees and help them with their questions. Your workplace for this is the Information Desk in the central hall of the hospital.
The duties are carried out in shifts both during the day and at night (seven days a week).
Availability within other areas of focus may be an option from time to time.
It is a versatile and challenging job with responsibility and satisfaction.

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This concerns a temporary employment contract of 1 year for an average of 24 hours per week in accordance with article 2.4.2 of the Cao umc.
It is expected that you perform irregular shifts during evening, night, and weekend hours and holidays.

• Being in control. This means that we are 'in control' regarding the products and services we purchase as well as the products and services we perform ourselves through our own services.

• Staying agile. Our environment changes frequently. As a Facilities Department, we must move along with supply and demand. This requires flexible, sustainably employable employees.

• Being connected. Customer questions will be handled integrally from our Facilities Department. We give more than just a direct answer to the question. Where possible, we work intensively with the other service companies.

• You have a positive appearance, a customer-oriented attitude, and are stress-resistant.

• You have a practical and pragmatic mindset and love a dynamic work environment.

• You love variety in your set of tasks and like working in a (super fun) team.

• You are flexibly deployable (also evenings, nights, weekends, holidays).

Do you recognize yourself in the above?
Are you a hard worker and do you know how to get things done?

Apply now!

At Maastricht UMC+, we ensure that you have everything to make your contribution to ultimate care. The right employment conditions belong with that. Read here what we offer you.

For more information about the position, you may contact 1st employee Ms. Katja Yesilada-Niesten, reachable at 043-3876543 or via katja.niesten@mumc.nl. Want to shadow for a day? That is also an option!

For information about the application procedure, follow this link. General information about employment conditions and working at Maastricht UMC+ can be found here. Unable to find the answer to your question? Then contact the Recruitment team.

Applications for this vacancy can be submitted up to and including November 1st.

We recruit our candidates ourselves and do not work with external agencies for this vacancy.