Jobs in the Netherlands, in English.
18,000+ live jobsOn-site in Maastricht·Full-time·Added 3 days ago (last checked 22 Oct)
3 open roles
This job advert was originally written in Dutch.
A completed MBO or HBO degree in Computer Science.
Experience with Windows 10 and 11, Office 365, and Microsoft Office applications.
A few years of experience in a similar role, preferably within a large professional organization.
For this position, you must be able to provide a Certificate of Conduct (VOG) before the start of employment.
To start successfully in this role, it is important that you have a good command of the Dutch language (minimum B2 level) due to contact with, among others, patients and colleagues. Additionally, it is a requirement that you are permitted to work in the Netherlands (EU/EEA nationality or a valid work permit).
Do you meet these job requirements? Then we will go for you!
Knowledge of VMware VDI and Workspace One? That's a great bonus!
Depending on education and experience, the salary is at least € 3,550 and at most € 4,722 gross per month for a full-time appointment. This salary is exclusive of holiday allowance and an end-of-year bonus of 8.3% of your gross annual salary.
This concerns a temporary employment contract of 12 months for an average of 36 hours per week in accordance with article 2.4.2 of the UMC Collective Labour Agreement.
It is expected that you will fulfill on-call shifts (on a rotational basis).
At Maastricht UMC+, we ensure that you have everything you need to make your contribution to ultimate care. That includes the right employment conditions. Read here what we offer you. A small selection of the benefits of working at MUMC+:
Will you become our new point of contact for everything regarding the (technical) workplace?
As a service desk employee, you are the first point of contact for MUMC+ colleagues with questions or problems regarding their workplace. Together with your colleagues from the Infrastructure Unit, you ensure that everything continues to run smoothly: you listen, resolve, and escalate to our 2nd line specialists where necessary.
What are you going to do?
You get energy from:
Receiving, registering, and resolving 1st-line reports and questions from IT users as quickly and effectively as possible.
Contact with people - whether that is by telephone, via e-mail, or in person.
Supporting and advising users on the operation and possibilities of our systems.
Assigning specific IT user rights.
Identifying recurring problems and thinking along about structural solutions.
Maintaining tight administration and overview in your work.
Working hours & shifts
We schedule working hours in consultation, from Monday to Friday between 07:00 and 17:30. Because healthcare continues 24/7, you will also participate in a rotating schedule for on-call shifts outside of these hours.
This is how you recognize yourself
You are someone who:
Is analytically strong and enjoys solving problems.
Strives for results.
Thrives in a team and is willing to roll up your sleeves together.
Is curious and loves to keep learning.
Is communicatively skilled – both orally and in writing.
Works with a service orientation and truly wants to help users further.
End-of-year bonus of 8.3% of your gross annual salary;
Good pension provision with ABP;
Possibility to take out collective insurance for, among other things, health insurance (umc) and disability (Loyalis);
CAO à la Carte, including for example a bicycle scheme and fitness subscription;
Various in-company training sessions and the possibility for development via e-learning methodology.
For more information about the position or about training and career development opportunities, you may contact team coordinator Pascal van Engelshoven, reachable at tel. 043-387 47 11 or via email at pascal.van.engelshoven@mumc.nl, or team lead Saskia Provaas, reachable at tel. 043-387 47 11 or via email at saskia.provaas@mumc.nl. Would you like to shadow us for part of a day? That is also one of the possibilities!
For information about the application procedure, follow this link. You can find general information about terms of employment and working at Maastricht UMC+ here. Unable to find the answer to your question? Then please contact the Recruitment team.
The job interviews will be scheduled in mutual consultation.
Applications for this vacancy may be submitted until and including 17 November
We recruit our candidates ourselves and do not work with external agencies for this vacancy.
The MIT Service Company provides management and development for both IT services and medical equipment.
At MUMC+, you might not immediately think of IT, but do not be mistaken: as one of the largest employers in South Limburg, we possess one of the largest and most challenging infrastructures in the southern Netherlands.
Within MIT, we are responsible for supporting our colleagues in the ICT field and for continuously improving this support. We can make good use of your knowledge and energy for this.
MIT has a total of 250 employees. As an (infrastructure) service desk employee, you will work together in a close-knit team of 20 colleagues who together ensure that everything continues to run smoothly.
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