Jobs in the Netherlands, in English.

Service Coordinator

On-site in The Hague·Full-time·Added 3 months ago (last checked 16 Oct)

Louwman Group

99 open roles

Our summary

Work mode
On-site, The Hague
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You are organizationally strong and easily maintain an overview.

  • You communicate clearly and switch smoothly between different colleagues and departments.

  • You are service-oriented, stress-resistant, and solution-oriented.

  • You work accurately and take responsibility.

  • You have a proactive, hands-on mentality.

Nice to have

  • You have relevant work experience within the automotive industry, preferably as a service coordinator or in a similar service-oriented role. Additionally, we find it important that you are eager to learn and motivated to further develop yourself. We are happy to invest in that.

Pay & benefits

What you'll get

  • Salary aligned with your knowledge, experience, and expertise.

  • 24 vacation days + option to purchase extra days.

  • 8% holiday allowance, paid monthly.

  • ADV hours: take them flexibly or have them paid out.

  • Staff discount on Louwman products.

  • Training via our own learning environment and via Lexus.

  • Growth opportunities within the Louwman Group.

  • Net bonus of € 1,250 for referring a new colleague.

The role

Are you strong at organizing, do you maintain an overview in a dynamic environment, and do you get energy from satisfied customers and a smoothly running workshop? Then this is your next step at Louwman Lexus Ridderkerk or Louwman Lexus Den Haag, where luxury, quality, and service experience are central.

What you'll do

You support the service department in daily operations and monitor the progress of activities. You maintain an overview of the planning, coordinate with mechanics and service advisors, and intervene where necessary. Thanks to your approach, customers experience professional, clear, and pleasant service. Additionally, you actively contribute ideas for improving processes and help to continuously increase the quality and efficiency of the aftersales.

What will you do?

  • Coordinating and monitoring daily service and workshop planning.

  • Coordinating between reception, workshop, and warehouse.

  • Identifying and resolving bottlenecks in the process.

  • Supporting the Service Manager and the service team.

  • Contributing to high customer satisfaction and service experience.

  • Thinking along about process improvements and efficiency.

Hiring process

Do you recognize yourself in this profile and do you want to become part of our team? Apply directly via the application button or come by for an introduction.

Acquisition in response to this vacancy is not appreciated. We prefer to do the recruitment ourselves!

About Louwman Group

Industry
Automotive
Website
louwman.nl

In their own words

About the company & team

Louwman Lexus Den Haag and Ridderkerk are part of the Louwman Dealer Group. From our locations, we represent the premium automotive brand Lexus, where luxury, quality, innovation, and personal service are central. With an enthusiastic team, we dedicate ourselves every day to offering our customers an excellent service experience, from maintenance and repair to personal advice.

As part of the family-driven Louwman Group, active for more than 100 years in mobility, automotive, and healthcare, we believe in sustainable relationships with our customers, suppliers, and employees. With us, you get the space to develop yourself, contribute ideas, and make a real impact within a committed and professional team.

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