Jobs in the Netherlands, in English.

Technical Administrative Service Assistant

On-site in the Netherlands·Added 4 days ago (last checked 22 Oct)

VDL Groep

58 open roles

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Our summary

Work mode: On-site, Netherlands
Languages: French, Dutch

Skills

Nice to have

Automotive

This job advert was originally written in Dutch.

Requirements

What we're looking for

You possess a bachelor's degree or equivalent through experience.
You work accurately, structured, and have strong administrative skills.
You have an affinity with technology or a technical working environment.
You have an analytical mindset and can work fluently with figures and reporting.
You have strong communication skills and enjoy working together with different departments.
You take responsibility and monitor deadlines meticulously.
You are proficient with MS Office and learn new software packages quickly.

Nice to have

Experience within automotive, transport, or a technical service environment is a plus.
Knowledge of Dutch is required. Knowledge of English and French is a plus.

Pay & benefits

What you'll get

A competitive salary package supplemented with extra-legal benefits.
Job security within a stable and growing company.

The role

As a Technical Administrative Assistant, you ensure the smooth and correct administrative processing of all activities within our workshop, bodywork department, and mobile technical teams. You monitor the quality of administrative processes and act as an important link between technical, administration, and customers.

What you'll do

Following up on and managing open work orders.
Checking the hours worked by technicians.
Converting working hours and used parts into correct invoices and settlements of maintenance contracts.
Preparing and processing credit notes.
Keeping customer and vehicle data up to date.
Drafting, completing, and submitting warranty and guarantee claims.
Following up on the status of guarantee files and communicating results to the relevant departments.
Advising workshop managers regarding warranty terms and procedures.
Maintaining contact with the VDL warranty department and other internal stakeholders.
Monitoring the completeness and quality of work orders and associated files.
Processing re-invoicing in case of refused claims.
Sending parts within warranty procedures.
Analyzing results based on KPIs and reporting.
Actively participating in team meetings and consultation moments.
Staying up to date with product information and technical developments.

Your strength

Hiring process

Ready to challenge yourself?

Has your interest been piqued and do you meet the profile? Then we would love to receive your CV and motivation for this vacancy! Acquisition in response to this vacancy is not appreciated.

About VDL Groep

Industry: Manufacturing
Website: vdlgroep.com

In their own words

About the company & team

The strength of VDL

The strength of VDL:

A challenging and varied position within an innovative and international organization.
A professional working environment where technology and quality are central.
Room for initiative, training, and personal development.
An enthusiastic team of colleagues with a passion for technology.

All open roles at VDL Groep