Program Management Internship

Job type: Internship
Location: Schiphol Centrum
Hours per week: 32-40
Education level: HBO; WO
Apply by: 05-11-2026

Are you looking for a challenging internship to gain experience in an international and dynamic organization in the field of project and program management? Are you proactive, stress-resistant, an organizational talent, and do you want to gain experience in an operational environment? Then seize this opportunity now to work on challenging projects and programs at KLM Ground Services!

During your internship, you will be part of an experienced and strategically positioned team responsible for the business & process transformation of Ground Services. You will support the program manager and thus gain a broad insight into project and program management. You will help achieve the program objectives and see how changes are truly implemented in an operational environment.

You will work on two challenging tracks:

• smarter task planning in the baggage halls: you will help optimize task planning and allocation, so that work proceeds more efficiently and employees are deployed more effectively;
• a new Skill & Compliance system: you will contribute to the implementation of a system that is being rolled out for all parts of Ground Services and thus has a major impact on the entire organization.

Furthermore, you will:

• think along about the content, organization, and setup of various components within programs and projects;
• ensure alignment, communication, and consultation with partners;
• contribute to continuous process improvements;
• get the space to work on your own research question;
• handle communication to various stakeholders.

You will work at Schiphol within the Business & Process Transformation department. You will be part of an experienced and strategically positioned team responsible for the business & process transformation of Ground Services. In this environment, you will work intensively with department heads, operational teams, agile product teams, data specialists, and supporting departments. The culture is result-oriented and innovative, with plenty of room for ownership, experimentation, and the professionalization of working methods that make KLM future-proof.

You are currently pursuing an HBO bachelor's or master's degree in Aviation, Logistics, Business Administration, Operations Management, or a closely related field.

• You have an affinity with project and program management.
• You enjoy working in a team, where different ideas and perspectives are incorporated into the work.
• You work in a methodical manner, demonstrate 'ownership', and can perform well under pressure.
• You demonstrably possess interpersonal sensitivity to work with people from different cultures and backgrounds and to connect with diverse target groups.
• You are available from February for a period of 6 months and will work 4-5 days per week during this internship.

KLM offers you a very educational experience in a dynamic organization in which you will play an important role. You can develop yourself strongly in this internship, both personally and professionally. Additionally, this internship offers you the opportunity to build your network, as you will be sitting at the table with many different KLM employees!

Another advantage of an internship within KLM is the association by and for interns; KLM Taxibaan. This association expands your network and provides pleasant events and interesting excursions within the KLM organization. There is also an internship allowance.

Then don't wait any longer, and apply for the 'final boarding call' on 05-11-2026! You do not need to write a motivation letter; during your application, we will ask you several targeted questions. You will hear from us within two weeks after the closing date of the vacancy.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A pity. Because as far as we are concerned, 'the perfect candidate' is a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

If you want to know more about the internship position, please contact the hiring manager, or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #23098. At KLM, we believe in the power of diversity. Do you want to read more about this topic? View our statement.

Robin Schuiling: ROBIN.SCHUILING@KLM.COM

Jillian van Langen: JILLIAN-VAN.LANGEN@KLM.COM

We do not appreciate recruitment based on this vacancy.