(Administrative) Back Office Assistant WMO The Hague

Salary: € 2,864.00 to a maximum of € 3,408.00 gross per month based on 38 hours per week.

Hours: 32-38h per week

• A salary between € 2,864 and € 3,408 gross per month (38 hours, reference date February 1, 2026)
• 24 vacation days and ADV (reduction of working hours) according to the Motor Vehicle & Two-Wheeler Industry collective labor agreement
• An excellent pension scheme via PMT (Kersten pays 2/3 of the premium)
• Annual day off on May 5th
• An annual employability bonus of € 200 net
• Contribution to your fitness subscription
• A bicycle plan
• Room for training, coaching, and e-learning

At Kersten Hulpmiddelen, it is all about people. As an Administrative Back Office Assistant, you are often the first point of contact for customers. With your overview, service-oriented attitude, and accuracy, you ensure that requests run smoothly and customers are well assisted. You are an important link in this process.

In this versatile back office role, you combine customer contact with planning and administration.

• You are the first point of contact for customers (by telephone and in writing)
• You receive and process customer requests and ask targeted questions
• You ensure complete and correct documentation
• You check order data, such as availability, delivery times, and prices
• You create and monitor the schedule for technicians and handle urgent requests
• You inform customers in a timely manner about status, delivery times, and product information
• You order products and parts from suppliers
• You handle the invoicing of delivered products and services

Location: The Hague

• An administrative position with social significance

Do you want to contribute to good care and satisfied customers with your administrative and communicative skills? Then we would love to meet you.

We value direct applications. Acquisition by agencies and freelancers will not be followed up.