Workforce Management Forecaster (medior)

As a Forecaster / Capacity Manager, you look ahead! You know better than anyone how to smartly align demand and capacity. With your analyses and sharp forecasting, you ensure that we not only know what is happening today, but are also prepared for tomorrow, next week, and the months to follow.

You spot trends before they become visible, signal bottlenecks in time, and know how to translate data into clear insights and concrete advice. This is how you truly make a difference: from good accessibility and a healthy workload to satisfied customers and smoothly running teams. You operate at the intersection of data, operations, and strategy. Together with traffic managers, team leaders, and management, you ensure that everything comes together at the right moment. The right people, in the right place, exactly when they are needed. And you play an important role in that!

• Preparing forecasts based on historical data, trends, and business developments

• Translating forecasts into capacity planning and staffing advice

• Analyzing performance and improving forecasting models

• Performing post-calculations and refining forecast methodologies

• Reporting insights, trends, and developments to stakeholders

• Signaling opportunities for improvement in processes and planning

• Collaborating with operations, team leaders, and HR to continuously optimize staffing and planning

• Thinking along about the further professionalization of Workforce Management within the organization

• A role with direct impact on operations and service delivery

• An organization where data-driven working is central

• A modern working environment with short lines and an informal culture

• HBO level of work and thinking

• 2-3 years of experience as a Forecaster, Capacity Manager, or similar data-driven role

• Strong analytical skills and experience with Excel, dashboards, or WFM tools

• You work accurately, maintain an overview, and can switch gears quickly

• You communicate clearly and make data understandable for various stakeholders

• Proactive, solution-oriented work attitude

You will join an entrepreneurial organization within healthcare services, where innovation and data play an increasingly large role. Work is continuously being done on further professionalization, with plenty of attention to the use of smart applications. Infomedics is an accessible, energetic organization with an open culture. The atmosphere is informal, the lines are short, and the collective drive to move forward is clearly palpable. Infomedics is part of MSPS Groep B.V. (Medical Software & Processing Services). Within this group, multiple companies work together on one mission: making healthcare more efficient and more human. In addition to Infomedics, the group includes Clearing House Apothekers, Vertimart, and GSN, among others.

The application procedure

You will start with a telephone introduction with the recruiter. This is followed by a first interview with the manager and the traffic manager. During this interview, you will present a case and we will discuss the results of the assessment.

In the second interview, you will speak with a manager and a team leader. If this goes positively, you will also have the opportunity to take a look at the department during this visit.

A Certificate of Good Conduct (VOG) is required for this position.

Are you enthusiastic and do you see yourself as our new Recruitment Lead? Then apply immediately with your CV and motivation. Do you want to know more first? Look at https://www.infomedics.nl/vacatures or contact Merel Out via +31 6 81546867.

To agencies & recruiters: we got this. Profiles and CVs that are sent unsolicited will be treated as direct applications from the candidate.