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Workshop Manager Commercial Vehicles

On-site in The Hague·Full-time·Added over a year ago (last checked 16 Oct)

Our summary

Work mode
On-site, The Hague
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • MBO working and thinking level (level 4), for example in the direction of Workshop Manager or Automotive Technology;
  • Demonstrable experience in a leadership position within a workshop, preferably with (light) commercial vehicles;
  • Knowledge of modern vehicle technology, including electric drivetrains and diagnostic tools;
  • A valid APK certification (or willingness to obtain this through us);
  • Leadership and coaching skills with which you motivate and develop colleagues;
  • Strong communicative and social skills, fitting a connecting role on the workshop floor.

The role

Are you an experienced professional with a passion for both technology and people? At AGAM Mercedes-Benz in The Hague, as a Workshop Manager Commercial Vehicles, you will get the chance to combine your leadership and technical knowledge in a key role.

You provide daily leadership to a team of mechanics working on iconic models such as the Sprinter, Vito, Citan, and EQV. You are the one who safeguards quality, stimulates collaboration, and prioritizes customer satisfaction, so that our business customers can always rely on hassle-free mobility.

As Workshop Manager at AGAM Mercedes-Benz Vans, you ensure that our workshop runs smoothly every day. You bring structure to the planning, monitor capacity, maintain oversight, and guarantee high productivity. You are visibly present on the workshop floor, coach mechanics in their development, and step in with complex technical issues—from traditional diesel technology to fully electric eVans.

With your leadership and technical expertise, you make a direct contribution to customer satisfaction, team development, and an efficient workshop organization.

What you'll do

  • You organize and control the daily activities in the workshop;
  • You guide mechanics in their development and provide technical support where necessary;
  • You perform quality controls, spot checks, and test drives (including with Sprinter and EQV);
  • You supervise compliance with health, safety, and environmental regulations;
  • You represent the workshop in After Sales and team meetings;
  • You supervise the workshop administration, equipment, and service vehicles.

You are a natural leader who maintains oversight, even when it is busy or the planning becomes challenging. With your technical knowledge and understanding of people, you know how to get the best out of your team. You drive for quality, work closely with colleagues from different departments, and ensure both calm and results on the workshop floor.

You recognize yourself in the following

  • You are proactive, communicate clearly, and enjoy working together;
  • You feel responsible for results, customer satisfaction, and continuity;
  • You have an eye for safety, order, and efficient working;
  • You find it important to guide and develop colleagues;
  • You combine technical expertise with a coaching attitude.
  • At AGAM, we believe that people make the difference. That is why we look for colleagues who recognize themselves in our core values and who contribute every day to a strong, service-oriented organization.

For this position, we are looking for an experienced workshop leader with technical insight and a sense for people. Do you meet most of the points below? Then we would love to meet you.

About Emil Frey Nederland

Industry
Automotive

In their own words

About the company & team

Working at AGAM means collaborating with over 350 colleagues within a professional Mercedes-Benz dealer organization. Together, we commit ourselves every day to the quality, service, and customer experience that Mercedes-Benz customers can expect. We work with short lines, clear communication, and colleagues who are there for one another. Additionally, you will get plenty of room to develop yourself and continue to grow within your profession.

Team The Hague
In our location in The Hague, you will work in a modern and innovative working environment where electrification, sustainability, and customer focus are central. As Workshop Manager, you lead a team of about 10 mechanics who work daily on the maintenance and service of our light commercial vehicles.

You are the connecting link between the workshop floor and other departments such as sales, reception, warehouse, and administration. You ensure structure, collaboration, and a smooth daily operation. In this role, you work closely with the Service Manager, to whom you also report.

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