Jobs in the Netherlands, in English.

Work as a Customer Service Representative at DigiD Government Rotterdam!

On-site in Rotterdam·Added 5 months ago (last checked 28 Oct)

Concentrix Portugal

11 open roles

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Our summary

Salary: €15.28 an hour
Work mode: On-site, Rotterdam
Contract: Permanent
Languages: Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

Good command of the Dutch and English languages
• Availability on Wednesdays and Fridays and ability to work 1 day until 22:00
• A customer-oriented and solution-oriented attitude
• The ability to provide clear and patient explanations
• Accuracy when working with confidential information

A Certificate of Conduct (VOG) is required for this position. You must apply for this within six weeks after the start of the training.

Pay & benefits

What you'll get

An hourly wage of €15.28 if you are 21 years or older, plus a good pension scheme
• An attractive refer-a-friend bonus
• A flexible work week starting from 20 hours possible up to a maximum of 36 hours
Flexible working hours within the following opening hours:
• Monday to Friday from 08:00 to 22:00
• Saturday from 09:00 to 17:00
• A training of 3 working days at the start
• Opportunities to further develop yourself and grow within the organization

The role

Are you looking for a varied role in which you can truly help people?

Then the position of customer service representative at Government DigiD is for you. In this role, you will support citizens via telephone and email with questions regarding DigiD and MijnOverheid. In doing so, you will make a valuable contribution to government services.

What you'll do

You will work for Logius, part of the Rijksoverheid (National Government). Logius enables digital government services, including DigiD and MijnOverheid. Citizens contact us with questions about, for example, logging in, requesting access, or an expired DigiD. It is your task to assist them further in a calm, clear, and customer-friendly manner.

You guide people through the process of requesting or activating a DigiD. You walk them through all the steps with clear explanations. You will have contact with people from all walks of life, ages, and backgrounds. You know how to establish contact and know how to remain calm in every conversation.

Because you work with confidential personal data, care, discretion, and a sense of responsibility are very important.

Apply

Do you want to work in a role with meaning, flexibility, and perspective? Apply now and discover what Concentrix has to offer you.

Ready to take on the challenge and give your career a boost? Apply immediately via the button below or contact Maria Kerrebijn for more information: maria.kerrebijn@concentrix.com - 0612874456.

We cannot wait to welcome you to our team!

About Concentrix Portugal

Industry: BPO

In their own words

About the company & team

Concentrix is recognized as one of the "World's Best Workplaces" and offers employees a pleasant working environment with attention to development, respect, and equal opportunities.

At Concentrix, you get the chance to become part of an international organization where personal growth and equality are important. Your experience, commitment, and communication skills can be of great value in this position.

Even when you do not fully meet all the job requirements, we cordially invite you to apply anyway. We would love to look at your motivation and potential.

All open roles at Concentrix Portugal