Commercial Administrative Assistant

• A market-conform salary appropriate to your knowledge and experience
• 25 vacation days and 13 ADV days based on full-time employment
• A good pension scheme according to the Metaal & Techniek collective labor agreement
• An informal and collegial working atmosphere within the VDL Group
• Plenty of opportunities for training, personal development, and career growth
• Annual VDL company parties and various sporting activities
• Working within an internationally oriented organization with customers all over the world

The role

As a Commercial Administrative Assistant, you are responsible for the administrative processing and coordination of project orders and dealer orders. You ensure that orders are delivered correctly and on time, while taking international export and transport requirements into account. Because our customers are located all over the world, you play an important role in providing the necessary order documentation and monitoring the entire order process. In doing so, you work closely with the Sales, Purchasing, Engineering, Finance, and Shipping departments. Your duties include, among others:

• You are the first point of contact for customers and dealers regarding delivery times and order statuses;
• You process customer inquiries and support the preparation and follow-up of quotations;
• You support the Area Sales Managers with commercial and administrative tasks;
• You manage and maintain customer data in the CRM system;
• You handle order confirmations, invoicing, and other administrative tasks related to orders;
• You monitor the financial settlement of orders and coordinate this with the finance department.

You are an independent and proactive professional who enjoys taking responsibility. You work accurately, are customer-oriented, and know how to maintain an overview, even when various matters require attention simultaneously. Additionally, you possess: