Contract Affairs Employee

• A good salary depending on your experience;

• A versatile administrative position;

• A close-knit team;

• Travel allowance;

• 25 vacation days and 8% holiday allowance;

• The possibility to follow training, education, and courses of your choice;

• Unlimited use of the Van Mossel Academy;

• Good secondary employment conditions such as discounts on cars, maintenance services, and car insurance for your entire family;

• Working in Tilburg, fully on-site, with new sit-stand desks and a pleasant working environment.

Have you become enthusiastic? Then apply directly via our website. We would love to meet you!

Are you ready for a challenging position in the leasing world and are you administratively strong? Do you enjoy being busy and do you go that extra mile for the customer? Then perhaps we are looking for you!

What are you going to do?
To strengthen our department, we are looking for a new colleague. In this position, together with your colleagues, you are responsible for the administrative processing of various processes within the lease contract. You ensure that fines are correctly processed and recharged, mutations are accurately implemented, and charging and fueling products are requested or replaced in a timely manner. Thanks to your accuracy and customer-oriented attitude, processes run smoothly and our customers and drivers can rely on correct and efficient service.

Additionally, you are the point of contact for questions from customers and colleagues via email and telephone. You investigate issues, look for suitable solutions, and ensure careful administrative handling. In doing so, you work daily with internal departments, suppliers, and external agencies.

Curious which other tasks are involved?

• Processing, assessing, and forwarding fines to the correct driver or customer;

• Recharging fines to customers and checking for correct administrative handling;

• Requesting and replacing charging cards, fuel cards, and other mobility products;

• Processing changes of drivers, changes of debtors, and other contract and relationship mutations;

• Answering questions from customers, drivers, and suppliers via email and telephone;

• Identifying and resolving administrative discrepancies within various processes;

• Keeping work instructions, process descriptions, and agreements up to date;

• Identifying and jointly implementing process and system improvements.

Who are you?
This role is tailor-made for you if you are administratively strong and work accurately, love to roll up your sleeves, and can work well independently. Of course, it is nice if you already have experience in a similar position, but this is not a hard requirement. It is important that you have excellent communication skills, making customer contact no problem at all for you. Furthermore, you possess at least:

In over 75 years, the Van Mossel Automotive Group has grown into the largest and most enjoyable automotive company in the Benelux. We are ambitious, growing fast, and are far from finished growing. We do this not only with our sales locations but also with the lease department. As a result, International Car Lease Holding, with the labels Van Mossel Autolease, J&T Autolease, DirectLease, PrivéLease, and Van Mossel Shortlease & Rent, is a successful and rapidly growing provider of car leasing. We do this successfully and have over 136,000 lease contracts in our portfolio! We are proud of this. Our leasing headquarters is located in Tilburg.

The Operations department is also largely based here. We work hard together, are result-oriented, and find a good working atmosphere very important. We are a team where we are there for each other and close the week with a VRIJMIBO and regularly have fun team activities. We offer you a position that you can perform independently with a lot of responsibility within a fast-growing organization. Your development and career growth are important to us, and we want to invest in them.