Secretarial Assistant, Orthopedic Outpatient Clinic

You ensure that the orthopedic outpatient clinic runs smoothly. As a secretarial assistant, you are the first point of contact for our patients and an indispensable support for our orthopedic surgeons, PA, and the team of medical assistants. You maintain an overview, plan smartly, and tackle what needs to be done. It can be busy at times, but that is exactly what gives you energy.

• Receiving and assisting patients at the desk

• Scheduling and coordinating (examination) appointments and consultation hours

• Answering the telephone: you help callers with practical and administrative questions and forward medical questions to the medical assistant

• Processing correspondence, referrals, and mail

• Maintaining calendars and supporting medical specialists with secretarial tasks

• Performing digital and administrative tasks in the patient file

• Preparing consultation hours, so that everything is ready for a smooth process

The atmosphere at the outpatient clinic is pleasant and collegial. We help each other where we can, simply because that is how we work here. Together, we ensure that patients feel welcome from the moment they step inside.

The orthopedic department consists of 7 orthopedic surgeons and a PA. Support consists of medical assistants, orthopedic consultants, and secretarial assistants.

• A completed MBO education, preferably in a secretarial or administrative direction

• Good command of the Dutch language, both spoken and written

• You work accurately and maintain an overview, even when it is busy

• Knowledge of medical terminology or experience in healthcare is preferred

You take initiative and like to think along. You enjoy working together and sharing information with your colleagues. Changes and unexpected tasks do not throw you off, and with your personality, you contribute to the pleasant atmosphere in the team.