IT Service Desk Employee Zeeland

• a salary that can rise up to €3,450.-  euro per month (depending on your knowledge and experience);  

• a one-year contract and the intention to extend this after one year for an indefinite period;

• all the perks that come with working at the largest Microsoft Cloud Solutions Partner in the Netherlands (read more here);

• 26 vacation days based on a 40-hour work week;

• a pension scheme and travel allowance;

• an NS Business Card for commuting (2nd class);

• a good work-life balance and the possibility to work hybrid;

• many training (both internal and external) and career growth opportunities;

• many activities such as (board) game nights and themed drinks;

• an CSR-conscious organization with cool initiatives and an eye for diversity (read here about CSR & about diversity);

• an overview of all employment conditions can be found here.

At a unique and large client of OGD in Zeeland, Borssele, we are looking for a service desk and workplace administrator to help expand our service desk team. The client is a special client in the energy sector, where security and continuity are high priorities. The entire IT organization, in which OGD is involved, is designed around this.

As a service desk employee, you are responsible for the timely, professional, and agreed-upon handling of reports & requests in TOPdesk. OGD manages the entire office automation, including the network and hardware. Are you the one to take on the challenge and keep our client satisfied? Because the team is not located at an OGD site, but internally at the client, the lines of communication are short and the team's client knowledge is at a high level.

• Service management and IT technology

• Handling reports and requests in TOPdesk

• Providing technical user support within Microsoft 365

• Designing processes more intelligently at the client

• Developing yourself through training and certifications

You work independently, but you are never alone: your colleagues are always available for consultation or help. You will become part of an OGD team of at least eleven employees. This is a fun and diverse team ranging from juniors to seniors, where everyone is willing to help each other. The work is fully on-site & the working hours are from 7:30 to 16:00.