Jobs in the Netherlands, in English.

Junior Service Advisor Traineeship

On-site in De Meern·Added 5 months ago (last checked 16 Oct)

Our summary

Work mode
On-site, De Meern
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

You are service-oriented, have strong communication skills, and know how to quickly build a bond of trust with customers. You understand how important good cooperation is between reception, the workshop, and colleagues to be able to offer the best service every day.

You have already gained some experience in a customer-oriented role and are ready to further develop yourself within a stable organization and a close-knit team. Thanks to your interest in the automotive industry and your eager-to-learn attitude, you know how to advise customers well and think along with them regarding suitable solutions.

And of course, you keep a cool head when things get busy. Because in a dynamic working environment like this, a healthy dose of stress resistance is indispensable!

  • A completed MBO (vocational) education
  • A flexible, customer-oriented, and highly quality-oriented work attitude
  • Strong communicator and well-organized
  • Residing in the Utrecht region

The role

Are you ready to take your first step in the automotive world?

As a Junior Service Advisor, you are the very first point of contact for our customers. You ensure a warm welcome, listen to the customer's wishes, and guide them from appointment to delivery. No two days are the same: you switch between customers, the workshop, and colleagues while learning all the ins and outs of the profession.

With your enthusiasm, service-oriented attitude, and eagerness to learn, you make a difference every single day. And the best part? You will join a dedicated team where we truly work together and help each other grow.

What you'll do

As a Junior Service Advisor, you are the connecting link between the customer and our workshop. You receive our customers who bring their car in for maintenance or repair in a professional and warm manner. Subsequently, you ensure clear repair advice for the customer and a prepared work order for your colleagues. You monitor that everything agreed upon with the customer is also carried out. When the customer comes to pick up their car, you explain the work performed and the invoice. In combination with the aforementioned tasks, you handle the administration. As a team, you ensure service quality, so that thanks in part to your efforts, a high level of customer satisfaction prevails within the branch.

About Emil Frey Nederland

Industry
Automotive

In their own words

About the company & team

Everything in order. That is working at Hyundai Wittenberg.

At Hyundai Wittenberg, we believe that satisfied customers start with satisfied colleagues. That is why we ensure that everything is in order: from a pleasant working atmosphere and modern workplaces to plenty of room to develop yourself. We are a committed organization where colleagues know each other, help each other, and make a difference together every day.

Hyundai Wittenberg is part of Emil Frey Netherlands, one of the largest automotive retail organizations in the Netherlands. This means you benefit from the security, training opportunities, and career growth prospects of a large organization, while working within the personal and informal culture of Hyundai Wittenberg. Here, you get the freedom to be yourself, take responsibility, and build the mobility of tomorrow together with your colleagues.

"Everything in order" is not a slogan for us, but the way we work together, with each other, and for our customers.

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