Internal Account Manager

Step into a role as an Internal Account Manager where your commercial skills and customer focus truly make a difference for our customers.

• Maintaining commercial contact with customers and acting as the first point of contact

• Performing and maintaining administrative tasks to support customer satisfaction and process optimization

• Offering suitable products and services based on customer needs

• Work closely with internal teams, partners, and suppliers to provide the best solutions for customers

• You create commercial opportunities, prepare quotes, and independently close deals successfully

• You play an important role in modernizing IT environments at our customers

Within the Local Government team, you will work in an environment where European tenders occur. You ensure that we, as an organization, meet all the conditions and requirements set within these processes, and you actively contribute to building and maintaining strong customer relationships. You are essential in driving customer success, identifying commercial opportunities, and ensuring smooth collaboration between customers, partners, and our teams.

My name is Robert Peters. I am the Hiring Manager. As a leader, I primarily see myself as a people manager: I am passionate about supporting personal growth and creating an environment in which people feel seen, heard, and motivated to further develop their careers.

Your role and influence as an Internal Account Manager

Responsibility: You will take responsibility for the daily management of your customer portfolio, ensuring smooth operational handling of inquiries, quotes, and orders. Together with the external account manager, you are co-responsible for strengthening the customer relationship, increasing customer satisfaction, and realizing commercial objectives and growth opportunities.

Collaboration: Together with your team of six motivated colleagues, you ensure the achievement of our financial objectives and the strengthening of our role as a valuable reseller. You work not only closely with your direct colleagues but also with the Supply Chain Management and Pre-Sales departments to serve customers optimally.

Core activities:

We believe that Dustin has more to offer than just the benefits mentioned here. You will fully understand this once you start working with us. Curious? Our Life at Dustin - Dustin Benelux page has everything you need.

For this specific position, you can expect the following:

• A bonus based on achieved targets, paid out every quarter

• You receive a €0.26 per kilometer travel allowance or full public transport reimbursement

• Work-from-home allowance of €2.35 per home-working day, paid monthly

More of our benefits can be found below in the vacancy.

We see you as a curious and driven person who enjoys building strong customer relationships, identifying opportunities, and contributing to the growth of the company.

Additionally, it is important that you:

• Have experience in B2B sales

• Are proficient in both Dutch and English, both spoken and written

To guarantee a fair recruitment process without unconscious bias, we treat your application anonymously and do not accept cover letters. We therefore request that you do not send a cover letter, so that the selection is based exclusively on professional competencies. We expect the following steps in the recruitment process:

• Telephone introduction with recruiter Sander Dirks

• 1st interview with the hiring manager Robert Peters

• 2nd interview with Robert Peters & the segment manager

For questions about this position, please contact the recruiter Sander via email.