Inside Sales Account Manager

• HBO working and thinking level; a background in the financial sector is a plus!

• In possession of WFT basis, WFT Pensioen and WFT Vermogen or willing to obtain these.

• Knowledge of and experience with continuous improvement; looks with a critical analytical eye.

• Experience with the administration system Lifetime is a plus.

• Commercial and result-oriented.

• Professional and reliable in attitude and communication.

You will join approximately 900 colleagues who all believe they work for a special company. You will get the opportunity to make an important contribution to the socially relevant theme of pensions. We ensure that your pension is well-arranged, so that you can enjoy your old age without worry.

You will get the chance to truly make a difference when it comes to sustainability, because we have been setting the tone in our business operations and our investments for years. Naturally, you will receive a (flexible) workplace at one of our offices that belong to the top 7% in the world, truly. And because you will also work from home regularly, you will receive a budget to properly equip your home workspace.

In exchange for your commitment, talent, and skills, in addition to your salary, you receive a holiday allowance and a thirteenth month, 27 vacation days (based on a 36-hour contract), and a public transport card or travel allowance for the days you come to the office. And, not unimportantly in our view, you receive a good training budget every year, so that you can continue to develop yourself. This gives you the chance to grow, within our company or beyond.

Salary per month:
Based on collective labor agreement (cao) scale 13 HAY, the range is € 3.363,57 to € 4.484,76 based on 36 hours.

The realized customer satisfaction in the benefits phase plays an important role in pitches for new pension contracts and in conversations with employers. In doing so, you contribute indirectly but demonstrably to the commercial success of Pensions in the accumulation phase. Does this sound like something for you? Then we would love to receive your CV!

As an individual and as a team, you are responsible for both high customer satisfaction and the commercial results of the aforementioned products. In this role, you maintain intensive contact with both the participant and their advisor. This customer contact takes place via various channels, including telephone, email, chat, and social media. You ensure timely, correct, and customer-oriented output, such as quotes, mutation forms, surrender proposals, and policies, and also ensure correct administrative processing. The team guides participants through the entire retirement process towards a Defined Benefit (DB) interest benefit, the Direct Ingang Pensioen (DIP) and/or the Direct Ingaand Variabel Pensioen (DIVP), supplemented with the Inkomen voor Later solution in the form of the Direct Ingaande Lijfrente (DIL).

As an Internal Account Manager Pensioning, you will be part of the Personal Solutions Sales team, which consists of 21 specialists who are collectively responsible for all customer contact with participants in the benefits phase. The team is specifically responsible for the benefits phase of pension and wealth products.