Manager Direct Sales

• A completed HBO (higher professional education) degree, preferably in a commercial direction;

• At least 5 years of experience in a commercial leadership position within telecom, ICT, or a similar environment where you have directly managed a team of account managers within a business environment;

• Experience managing complex sales processes, relationship management at a tactical and strategic level, and realizing turnover and growth objectives is required;

• Demonstrable experience with solution-oriented action, maintaining calm and overview, and focusing on realizing results;

• Good knowledge of telecom and ICT solutions and the ability to translate these into customer needs;

• Experience in building and maintaining contact at multiple levels within customer organizations; 

• In possession of a driver's license (category B); 

• Willing to be present in Schiedam 3 to 4 days per week;

A VOG (Certificate of Good Conduct) is mandatory for this position. The application will be started by DELTA after the employment contract has been signed. The costs for the VOG will be reimbursed by us.

At DELTA Fiber, we are building the digital infrastructure of the Netherlands - and that comes with employment conditions that are just as strong and future-oriented as our network. This means everything is well-arranged for now and for later. Therefore, you can count on us for, among other things:

• A salary between € 7,031 and € 7,813 gross per month (based on 40 hours), matching your experience and impact;

• A Benefit Budget of 15.17% on top of your salary, including 8% holiday allowance and the value of 7 extra non-statutory holiday days - freely spendable on extra income, leave, or other employment conditions that suit you. Think, for example, of the tax-efficient repayment of your student debt, investing in making your home more sustainable, or working on your vitality; 

• A competitive bonus, linked to commercial results; 

• 20 vacation days per year, with the flexibility to purchase extra days via your benefit budget;

• A good pension pot for later. Together, we invest in your future and that of your loved ones: DELTA Fiber covers the largest part of the premium (18.97% vs. 8.13%), so that with a small personal contribution, you build towards the future without worry, including partner pension and protection in case of disability;

• Opportunities for working from home with room to organize your work week flexibly (in consultation with your manager);

• Unlimited access to training and education via our own DELTA Fiber Academy;

• Room to develop yourself and grow within the organization.

As Manager Direct Sales, you will lead a team of driven account managers and telesales account managers responsible for managing, expanding, and growing our business customer portfolio. Together with your team, you will advise organizations on high-quality business internet, network, and connectivity solutions and help them with a reliable digital infrastructure that aligns with their business operations and growth ambitions. You will translate the commercial B2B strategy into concrete results, stimulate cross-selling and upselling, and realize new business. In doing so, you will coach your employees in their development and act as a substantive sparring partner during complex sales processes. You coach account managers through complex commercial trajectories, contribute to the strategy, and ensure they receive the right support and decision-making to successfully close deals.

Additionally, you are the connecting force within the B2B chain and contribute to the further professionalization of our commercial organization. You bring together departments such as Marketing, Sales Engineering, Sales Support, Service Delivery, and Business Customer Service, identify bottlenecks in processes and collaboration, and initiate structural improvements that increase commercial impact and customer satisfaction. In this way, you create the right conditions so that account managers can focus maximally on where they make the difference: building sustainable customer relationships and realizing commercial growth.

Your responsibilities include, among others

• You develop and realize the commercial strategy for Direct Sales and translate this into clear objectives, priorities, and concrete actions.

• You lead a team of account managers and telesales account managers, coach them in their development, and create a result-oriented and professional sales culture.

• You analyze commercial results, manage based on KPIs, forecasts, and dashboards, and translate insights into targeted improvement actions.

• You support account managers during complex sales processes, strategic customer meetings, and contract negotiations, and actively build sustainable relationships with key accounts.

• You identify commercial opportunities in the market and translate market, customer, and lead insights into clear sales priorities for the team.

• You optimize commercial processes, strengthen collaboration within the B2B chain, and initiate structural improvements, so that account managers can focus maximally on acquisition, relationship management, and commercial development, and commercial impact and customer satisfaction increase.

• You actively contribute to the further development and transition of the B2B organization and know how to realize changes in a connecting and decisive manner.

You are an experienced and connecting sales manager who combines commercial insight with coaching leadership. You know how to inspire people, provide direction, and create an environment in which employees get the best out of themselves. You think strategically, translate complex issues into clear solutions, and maintain calm and overview even in a dynamic environment. Thanks to your persuasiveness and organizational sensitivity, you get people moving and know how to connect different interests.

Additionally, you are strong in building sustainable customer relationships and internal collaboration. You see commercial opportunities, understand what customers need, and simultaneously know how important a well-functioning chain is to serve those customers optimally. You dare to make bottlenecks discussable, look for structural improvements, and enjoy working with colleagues from different disciplines to realize collective results. With this, you are not only a successful sales manager but also an important driver of the further development of the B2B organization.