Marketing Communication Associate (Jr.)

• A completed HBO (higher professional education) degree, for example in Marketing or Communication;

• 0 to 3 years of work experience in the field of marketing communication;

• You have an eye for detail without losing sight of the bigger goal;

• You have an interest in customer behavior, marketing, and data;

• Organizational talent and the ability to oversee multiple tasks at once;

• A proactive attitude: if you see that communication can be improved, you come up with a proposal yourself;

• Able to switch effectively with stakeholders

• You are able to approach issues in a structured and data-driven manner.

A VOG (Certificate of Good Conduct) is mandatory for this position. The application will be started by DELTA after the employment contract has been signed. The costs for the VOG will be reimbursed by us.

At DELTA Fiber, we are building the digital infrastructure of the Netherlands - and that comes with employment conditions that are just as strong and future-oriented as our network. This means everything is well-arranged for now and for later. Therefore, you can count on us for, among other things:

• A salary between € 2,979 and € 4,233 gross per month (based on 40 hours), matching your experience and impact;

• A Benefit Budget of 15.17% on top of your salary, including 8% holiday allowance and the value of 7 extra non-statutory holiday days - freely spendable on extra income, leave, or other employment conditions that suit you. Think, for example, of the tax-efficient repayment of your student debt, investing in making your home more sustainable, or working on your vitality;

• An annual bonus of up to 3% of your annual salary, linked to your individual performance;

• 20 vacation days per year, with the flexibility to purchase extra days via your benefit budget;

• A good pension pot for later. Together, we invest in your future and that of your loved ones: DELTA Fiber covers the largest part of the premium (18.97% vs. 8.13%), so that with a small personal contribution, you build towards the future without worry, including partner pension and protection in case of disability;

• Opportunities for working from home with room to organize your work week flexibly (in consultation with your manager);

• Unlimited access to training and education via our own DELTA Fiber Academy;

• Room to develop yourself and grow within the organization.

Do you want to learn how to make a real difference for business customers through effective communication? As a (Jr.) Marketing Communication Associate at DELTA Zakelijk, you will work on communication that helps, informs, and activates our customers. From a warm welcome for new customers to product information, newsletters, and communication regarding important changes: you ensure that our message reaches the customer clearly, relevantly, and at the right moment.

You will work within Marketing & Product Management Business Market, where marketing and product management work closely together. Together with colleagues from Marketing, Product Management, Customer Service, Operations, and Sales, among others, you will work on a strong customer experience throughout the entire customer journey. A versatile role in which you can learn a lot, receive responsibility, and see your ideas directly reflected in the communication to our business customers.

Your tasks include, among others:

• Writing and managing clear and customer-oriented communication via email, website, letters, and other customer channels;

• Translating product, service, and process information into understandable communication for business customers;

• Developing communication around important moments in the customer journey, such as onboarding, usage, changes, contract moments, and renewals;

• Creating and sending newsletters and customer campaigns that inform and activate customers;

• Collaborating on campaigns aimed at customer retention, customer value, and customer satisfaction;

• Collaborating with colleagues from Marketing, Product Management, Customer Service, Operations, and Sales to properly align message, timing, and channel;

• Using results, data, and customer feedback to continuously improve communication.

You are curious, customer-oriented, and have a sense for language and communication. You enjoy digging into information and subsequently thinking: how do we make this clear, relevant, and attractive for our customer? You write easily, maintain an overview, and have an eye for detail. Of course, you don't need to know everything yet: we are specifically looking for someone who wants to learn and further develop themselves within marketing communication.

Additionally, you are someone who enjoys collaborating and easily establishes contact with various colleagues. You dare to ask questions, come up with ideas, and take on tasks independently when possible. In an environment where much is happening, you know how to organize various tasks well and ensure that agreements are met. This way, you will grow step by step into a solid marketing communication professional within DELTA Zakelijk.