Account Manager

Are you that relationship builder who sees the difference between 'managing an account' and 'truly making brands grow'? Then read on quickly!

Are you someone who builds client relationships not from a script, but from genuine curiosity and a sharp eye for opportunities? Someone who is both a strategic partner and a practical director, and who draws energy from collaborating with ambitious brands and a driven team? Then we are looking for you!

At Brand Potential in Rotterdam, we are looking for an Account Manager who truly helps our clients grow and wants to grow along with an ambitious organization. Someone who understands what is happening beneath the surface with a client, translates that into concrete solutions, and ensures that every collaboration moves everyone forward.

We work for clients such as Intertoys, Volvo, CEWE, and NS on social and content strategy, always-on content and campaigns, community management, and translations to other digital touchpoints.

As an Account Manager, you are the first point of contact for our clients. You understand their challenges, translate them into concrete solutions, and ensure a collaboration in which everyone progresses. You are both a strategic partner and a practical director.

Concretely, this means that you:

• Build strong, long-term relationships with our clients and act as their permanent sparring partner. You ensure they love calling you for advice, simply because the contact is pleasant and the collaboration runs smoothly.

• Always think one step ahead for both existing and new clients. You have often already identified new opportunities before the client has even thought about them.

• Advise clients in a down-to-earth, clear manner about our services and solutions. You show exactly how we concretely help them further to achieve their goals.

• Coordinate ongoing assignments and projects and switch easily with our strategists, creatives, and content makers. In this way, you ensure that everything runs like clockwork and everyone is working in the same direction.

• Monitor the quality of our work and keep the client satisfied from the very first idea until going live. You ensure that every detail is perfect and that we always deliver something we are proud of.

• Write proposals, quotes, and evaluations that truly convince and resonate. No dry templates or standard cut-and-paste work, but a clear and personal story that connects seamlessly with the client. This is you

You understand that account management does not begin with scheduling a contact moment, but with truly knowing the client: their market, their ambitions, their concerns. You ask the questions the client hasn't thought of yet. And you sometimes dare to say what a client might be better off not doing yet—that is exactly why they believe you when you say something is worth the effort.

Additionally:

• Have an HBO or WO working and thinking level.

• Preferably have 2 to 5 years of experience in a commercial or consultancy role, for example as an account manager, consultant, or customer success manager.

• Communicate clearly and persuasively, both in Dutch and in English.

• Are entrepreneurial, independent, and like to take the lead, even when things get difficult.

• Think in solutions and feel responsible for the success of the client.

• Switch smoothly with various stakeholders and act as the connecting factor between teams and clients.

• Long-term client relationships that grow based on trust, insight, and proactive advice.

• A sharp eye for opportunities that clients do not yet see themselves.

• Clear proposals and advice that help clients make better choices.

• Ownership over the progress, quality, and satisfaction within your accounts.

• Energy in the collaboration with internal teams; you make the connection between client and creation.

• A market-conform salary, fitting your experience and responsibility.

• 8% holiday allowance and participation in our pension plan.

• 26 vacation days per year on a full-time basis.

• Travel allowance or NS Business Card.

• Plenty of room for your own ideas and initiatives, especially when it comes to improving processes, collaboration, account approach, and results.

• Working in a friendly and dedicated team with a pleasant, down-to-earth working atmosphere.

• A beautiful office in Rotterdam in one of the most beautiful places in the city, with its own bar, good coffee, and an organized lunch every day.

Apply now and let us know why you are the Account Manager who will take Brand Potential further.