Inside Sales Account Manager

Do you enjoy working in a commercial role with lots of customer contact, ownership, and variety in a role where you learn a lot, switch gears frequently, and make a direct impact for customers? Then this is your next step.

As an Inside Sales Account Manager (iSales), you are an indispensable link in ZorgDomein's commercial process. You are the first point of contact for both new and existing customers and ensure they feel heard, helped, and moved forward.

You work primarily via telephone and online, guiding healthcare organizations in the use and expansion of our digital solutions. You do this by:

• Providing online demos for new customers

• Following up on warm leads and actively calling on opportunities in your own funnel

• Answering commercial customer questions via email and telephone

• Identifying and realizing upsell and re-contracting opportunities

• Contracting and administratively processing agreements in our systems

You work together with colleagues from sales, implementation, and support, and in your role, you build up increasing knowledge of specific healthcare markets such as GGZ, VV&T, ZBC, Social Domain, and Medical Aids. As a result, you develop into a full-fledged conversation partner for customers and internal stakeholders.
With your approach, you contribute directly to customer satisfaction, growth, and continuity, and thereby to our mission: organizing healthcare more intelligently in the Netherlands.

We are looking for a driven professional who feels connected to our mission: making patient care in the Netherlands a little bit better every day. You fit well at ZorgDomein if you get energy from customer contact, can switch gears quickly, and take ownership of your work. You are service-oriented, but also dare to think commercially and identify opportunities.

Furthermore:

• Do you have HBO (higher professional education) working and thinking level?

• Do you have several years of work experience in sales, account management, customer success, or a commercial support role?

• Do you feel comfortable in telephone and online customer conversations?

• Do you work in a structured and accurate manner (contracts and agreements are in good hands with you)?

• Do you take initiative and do you enjoy organizing your own work independently?

• Do you have an affinity with digital solutions and innovation in healthcare?

• Are you curious, eager to learn, and ready for the next step in your career?

• To limit your travel time on office days, you have a maximum travel time (one way) of one hour from Breukelen.

You recognize yourself in our four core values and are willing to continue developing yourself in these areas:

• Connect yourself - with the mission, your colleagues, and our users.

• Be sharp - on quality, details, and innovation.

• Be constructive - in your communication and collaboration.

• Have fun - in your work and with your team.

Established name, always in motion
Did you know that almost all referrals in the Netherlands go through our platform? In 2025, we assisted with over 26 million referrals and requests. We are a stable market leader, but we continue to innovate. We are building a high-tech platform that gives healthcare professionals time back for what truly matters: the patient.

Room for your way of working
With us, you will join a close-knit group of more than 200 professionals. You will get the space to optimally apply your expertise and take responsibility for your results. We encourage individual initiative, while we collectively stay on course toward our mission.

• Healthy balance: We work with passion, but we attach great value to a good balance with your private life.

• Hybrid working: A beautiful workplace on the Vecht and an ergonomic home office.

• Development: As part of the Visma Group, you have unlimited access to learning environments, in addition to your own development days and personal budget.