Jobs in the Netherlands, in English.

Senior Inside Sales Account Manager Automotive

On-site in Schiedam·Added 2 months ago (last checked 23 Oct)

Zeeuw & Zeeuw

94 open roles

Our summary

Work mode
On-site, Schiedam
Languages
Dutch
Experience
Senior level

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • Experience in a commercial inside sales function, customer service function, or similar role

  • Commercial insight and the ability to translate customer needs into suitable solutions

  • Excellent communication skills and a customer-oriented, professional attitude

  • Experience with preparing and following up on quotes and processing sales orders

  • Good administrative skills and accuracy in processing data

  • Organizationally strong and able to maintain an overview of multiple customer inquiries and deadlines

  • Result-oriented, proactive, and commercially driven

  • Good command of the Dutch language, both oral and written

  • Experience with CRM and administrative systems; willingness to work with new systems

  • Good command of Microsoft Office and digital communication tools

Nice to have

  • MBO or HBO thinking level, preferably in a commercial, business administration, or automotive direction

  • Affinity with automotive, mobility, or service provision is a plus

The role

As a Senior Inside Sales Account Manager Automotive, you are the point of contact for customers and relations. You maintain existing customer contacts, identify commercial opportunities, and ensure that inquiries and appointments are carefully followed up. With your customer-oriented attitude, commercial insight, and organizational talent, you contribute to a professional customer experience and sustainable customer relationships.

What you'll do

  • Maintaining telephone and written contact with existing and potential customers

  • Answering questions about products, services, quotes, delivery times, and ongoing appointments

  • Preparing, following up on, and processing quotes and sales orders

  • Identifying commercial opportunities and actively thinking along about suitable solutions for customers

  • Informing customers about maintenance, repairs, mobility solutions, and additional products or services

  • Managing and expanding customer relationships through regular contact and a personal approach

  • Processing and keeping customer data, contact moments, and appointments up to date in the CRM system

  • Monitoring the follow-up of leads, inquiries, quotes, and sales opportunities

  • Coordinating with sales, aftersales, planning, workshop, and other departments regarding customer inquiries and appointments

  • Coordinating administrative and commercial activities surrounding sales and service processes

  • Identifying bottlenecks and contributing to the improvement of internal processes and customer satisfaction

  • Contributing to the achievement of commercial objectives and an optimal customer experience

We will make you happy with

  • A varied and customer-oriented position within a professional and dynamic automotive organization

  • A committed team in which collaboration, customer orientation, and results are central

  • Room to further develop yourself through education, training, and guidance

  • A market-conform salary that matches your knowledge, experience, and responsibilities

  • Good secondary employment conditions and a pleasant, modern working environment

  • A professional working environment with room for own initiative and commercial ideas

  • A position in which you directly contribute to satisfied customers, strong relationships, and commercial growth

What we expect from you

  • A customer-oriented and commercial attitude with attention to quality and service

  • A professional and clear way of communicating with customers and colleagues

  • Sense of responsibility and the motivation to carefully follow up on appointments

  • A proactive attitude and the ability to identify opportunities and areas for improvement in a timely manner

  • Flexibility and willingness to step in when the workload requires it

  • A collegial and positive attitude with which you contribute to pleasant cooperation

Enthusiastic?

Do you recognize yourself in this profile and do you want to professionally advise customers and contribute to commercial growth within the automotive sector? We would love to receive your application and CV.

Zeeuw & Zeeuw works with preferred suppliers. Acquisition in response to this vacancy is not appreciated.

WhatsApp

International Used Car Buyer

Zeeuw & Zeeuw1w ago
Nieuwerkerk aan den IJssel
Leiderdorp

Sales Advisor

Zeeuw & Zeeuw2w ago6 locations
Alphen aan den Rijn
Schiedam

Service Advisor 24-32 hours

Zeeuw & Zeeuw1mo ago
Rotterdam
See all 94 jobs