As an Inside Sales Account Manager at Leaseweb, you build and maintain relationships with existing and new customers. You manage an assigned customer base to increase revenue, ensure customer retention through excellent service, and identify new business opportunities. This role requires strong communication skills, problem-solving abilities, and commercial skills, as well as the ability to collaborate with other departments to achieve sales objectives.
This is primarily an inbound role; however, it may occur that you attend events and undertake outbound activities to support the attraction of new customers.
Relationship Management: Maintaining and expanding a customer base through regular contact via telephone, email, and teleconferences. Occasionally, you may meet (potential) customers in person, for example, during events.
Revenue Growth: Achieving sales objectives by identifying and closing new business opportunities and increasing revenue within existing accounts.
Customer Retention: Ensuring our current Leaseweb customers remain satisfied by providing excellent service and resolving problems.
Business Development: Identifying and developing additional business opportunities and generating new leads. You will be provided with the necessary tools for this.
Strategic Planning: Developing and managing account plans for your customer base to retain and grow revenue.
Collaboration: Collaborating with other departments (Marketing, Provisioning, Contract Management, etc.) to support your sales goals and provide your customers with an excellent total customer experience.