Customer Service Representative

• To work on our mission with a large dose of energy, we offer you 30 vacation days per year;

• Trainings and masterclasses to get the best out of your workday;

• Plenty of growth opportunities to determine your own growth path; 

• A nice workplace in the heart of Amsterdam;

• A salary of €2730 based on 40 hours;

• An active contribution to the sustainability of the Netherlands;

• Every Friday a drink at the office, and every month we have a fun theme;

• Every day a vegetarian, sustainable lunch.

Our journey began in 2014 with Chapter 1 of the energy transition, in which we wanted to make the market more transparent by connecting consumers directly with local, green energy producers. Now, in Chapter 2, we are committed to making 100% green energy available 100% of the time. Think of smart solutions - flexible use of wind and solar parks, smart charging of electric vehicles, and efficient energy storage.

We do not wait around and actively contribute to a sustainable future. Good energy, smart solutions - that is Vandebron.

Are you our new Customer Service Representative?

As a Customer Service Representative, you are the first point of contact for our customers. Through various channels, such as telephone, e-mail, and social media, customers ask questions about, among other things, the breakdown of invoices, their contract, moving, and investments such as solar panels.

Together with an enthusiastic and energetic team, you work towards clear objectives with a healthy dose of humor. You speak to these customers in a sympathetic and natural manner. By working together with a friendly team to inform and inspire our customers about their positive contribution to the energy transition, you know how to bind customers to us for longer! You answer customer questions and advise them in the field of sustainability.

Who are we looking for?

• Providing service and helping others is second nature to you;

• You are sensitive and can switch gears quickly;

• You have an assertive and empathetic attitude;

• You are fluent in the Dutch language;

• You enjoy thinking along with customers and proactively advise on the field of sustainability (think of informing about solar panels and insulation);

• You have a critical eye and a solution-oriented mindset;

• You are available 24 to 40 hours per week.