Branch Manager Tilburg

With a team of approximately 40 colleagues (technicians and office staff), you serve all our customers in the region. Continuous improvement is written in your DNA. For your customers, you and your team always perform at the highest level. No two days are the same, but you always maintain control.

As Branch Manager, you are responsible for maintaining existing relationships and tapping into new customer relationships. You have a clear focus on customer experience and know, by positively motivating the team, how to achieve optimal results and collectively realize commercial goals.

In this role, you are the face of the branch to customers and relations. You:

• develop and implement commercial strategies to increase revenue, customer satisfaction, and market share;

• actively exploit new opportunities in the market and know how to build existing relationships into sustainable partnerships;

• place customer experience at the center and translate customer needs into concrete solutions;

• manage commercial KPIs such as revenue growth, margin development, and customer retention.

As Branch Manager, you hold ultimate responsibility for a financially healthy branch. You are a senior manager who feels responsible for and gains energy from the full business operations of the branch, whereby you safeguard financial health and implement strategies that promote our growth and progress. You:

• monitor the profit and loss account and manage strictly on costs, margin, and efficiency;

• analyze data and performance and turn insights into targeted improvement actions;

• prepare realistic but ambitious budgets and monitor these throughout the year;

• make data-driven decisions that contribute to growth, continuity, and the achievement of branch objectives.

As Branch Manager, you hold ultimate responsibility and lead the branch in Tilburg. You are a visible manager who is approachable and present among the people. You provide direction to the team and communicate at all levels within the organization, supporting where necessary. You are self-assured and provide inspiring leadership to the entire branch.

You are a strong and experienced leader with a sharp eye for people, process, and results. Additionally, you possess:

• HBO (Higher Professional Education) level of working and thinking, preferably with a business administration background

• Affinity with technology is a must

• At least 7 years of relevant leadership experience

• A strong commercial and operational foundation

• An analytical eye and well-developed process insight

• The ability to act as a relationship manager at all levels – from the shop floor to the corporate level

• Decisiveness and a pragmatic, solution-oriented approach

• Residing in Tilburg or the immediate vicinity (max. 30 minutes travel time)

Seize this opportunity, become part of a team that truly makes a difference to the world. We are curious about your ideas and look forward to your response!