Manager Grid Security

• Bachelor's or Master's degree in a relevant field, such as IT;
• More than 5 years of relevant work experience in management positions within complex IT organizations;
• More than 5 years of experience leading digital changes and have proven the ability to deliver stable and impactful results;
• You have experience leading IT DevOps teams in a business-to-business or business-to-consumer context;
• You have extensive knowledge of current IT trends, technologies, and best practices and demonstrable experience in translating these into business innovation;
• You have experience setting up and transforming IT departments with end-to-end grip on service delivery in a rapidly changing IT landscape;
• Strong experience in people management; able to empower cross-functional teams and promote a culture of responsibility, trust, and continuous development;
• You lead with transparency, trust, and servant leadership, and stimulate continuous learning and improvement at both team and individual levels;
• Extensive knowledge of emerging IT trends, technologies, and best practices, with demonstrable experience;
• Proven experience with end-to-end management from the customer perspective: translating customer journeys into IT improvements;
• Experience with European energy market standards and data integration.

• A permanent contract with a two-month probationary period, based on 40 hours per week.
• A salary in scale 18: maximum up to €11,156 gross per month (based on 40 hours), with annual bonuses and a pension contribution of 70%.
• 30 vacation days per year.
• All mentioned employment conditions apply to full-time employment, unless stated otherwise.
• Hybrid working where possible, including travel, internet, and a home office allowance.
• Support for your vitality, including a contribution towards a sports membership and health insurance.
• Development opportunities via the TenneT Academy, so that you can continue to expand your knowledge and skills.

• TenneT conducts a VOG (Certificate of Good Conduct) and a UVO screening for this position.

At TenneT, we work on an energy supply that keeps the Netherlands moving. As Manager Grid Security, you will make a direct impact on the future of our electricity grid. You will play a key role in realizing innovative and sustainable energy solutions. Together with your colleagues, you will work on optimizing operational grid management, including capacity allocation, outage planning, and real-time grid security decision-making, so that we can continue to provide the Netherlands with reliable energy.

As Manager of Grid Security, you are responsible for directing the daily operations within teams that support the core processes of the electricity transmission grid. This includes, among other things, operational planning, outage planning, and grid security analyses, as well as ensuring reliable data exchange and the deployment of appropriate tooling to support safe and stable grid management.

You bear integral responsibility for both run and change activities and manage progress, quality, and performance of processes ranging from long-term planning to short-term and near real-time operational decision-making. In doing so, you ensure that execution takes place in line with applicable national and European laws and regulations and aligns with the requirements of the European interconnected system.

Based on your experience within a complex and regulated environment and your ability to oversee end-to-end chains, you make well-considered decisions and effectively manage the resolution of complex operational issues, including in the areas of congestion management, capacity allocation, and security of supply.

You promote a professional working environment in which collaboration, ownership, and continuous development are central. In doing so, you contribute to the further strengthening and continued development of the organization, focused on standardization, optimization, and innovation of system operations processes.

• You provide guiding leadership to the teams by setting clear goals and priorities, and you manage progress, quality, and performance so that strategic outcomes are realized predictably and sustainably.
• You stimulate customer- and chain-oriented collaboration and create value across departments.
• You define clear value goals, ensure end-to-end performance, and make timely decisions to manage risks and deliver results predictably, compliantly, and sustainably.
• Responsible for run and change activities within assigned systems, applications, or value chains.
• You manage resource planning and monitor the workload balance by continuously aligning capacity, priorities, and deployment.
• You signal operational risks, incidents, and bottlenecks in a timely manner and drive rapid analysis, mitigation, and structural solutions within the chain.
• Stimulate continuous improvement of processes and service levels (SLA/OLA, Lean, ITIL).
• You stimulate the targeted development of team members by formulating clear growth goals, actively providing feedback, and continuously strengthening the competencies needed for future value creation.
• You are responsible for the daily financial management of the teams, including monitoring costs, adhering to the approved budget, and supporting predictable financial performance.
• You ensure compliance in daily operations with demonstrable audit evidence and a controlled framework.
• You provide up-to-date dashboards and reports that offer insight into process availability, incident handling, and team performance. Through clear KPIs and continuous monitoring, you make performance predictable and stimulate improvement.
• You reduce critical incidents through prevention, rapid response, and structural follow-up.
• Additionally, you ensure that teams realize their sprint goals and quarterly commitments and that progress is transparent and measurable, enabling continuous learning and improvement. In this way, you strengthen the stability of the market chain, increase customer focus, and build a robust, future-proof energy market.
• Customer orientation: Building strong customer relationships and delivering customer-oriented solutions.
• Organizational insight: Navigating smoothly within complex policy, process, and people-related organizational dynamics.
• Result orientation: Consistently achieving results, even under difficult circumstances.
• Decisiveness: Making good and timely decisions that move the organization forward.
• Managing complexity: Gaining insight into complex, large amounts of, and sometimes conflicting, information to solve problems effectively.
• Effective communication: Developing and delivering communication in multiple forms that convey a clear understanding of the unique needs of different target groups.

We offer you:

We attach great value to a good work-life balance and your personal development. Therefore, we offer flexible solutions such as:

This position requires a willingness to work a 24/7 on-call shift for one week approximately once every 2 months.

This role falls within the Manager or Specialised Staff job profile, so that it is clear to both you and TenneT which responsibilities, expectations, and growth opportunities belong to this position.