Administration & Customer Service Employee

You are someone who works accurately, makes contact easily, and takes responsibility for your work. You switch effortlessly between different tasks and maintain an overview, even when it is busy.

Additionally:

• You have mbo/hbo work and thinking level.
• You have experience with administrative tasks.
• You have experience with telephone customer contact.
• You possess a strong sense of responsibility.
• You have a good command of the Dutch language and can manage in English.
• You possess a B driving license and your own transport.

• A temporary contract of 6 months (January 1st through June/July 30th), with the possibility of extension.
• Salary €15.94 gross per hour
• A full-time position of 40 hours per week.
• Working hours from Monday to Friday from 08:30 to 17:00.
• Travel allowance up to 40km one way,
• Access to the Learning Hub with more than 150 courses and trainings.
• An informal working atmosphere in a diverse, friendly, and close-knit team. Teamwork is central.

Are you customer-oriented, administratively strong, and looking for a temporary challenge? Then this position at Securitas in Geldrop is for you. To replace a colleague during maternity leave, we are looking for a temporary Administration & Customer Service Employee for approximately 6 months, with the possibility of extension.

In this varied role, you will combine administrative tasks with customer contact. One day the focus lies on administration, the next day you support customers by telephone or email. You will know in advance when you are scheduled and will work closely with colleagues within the department.

To master the administrative tasks, you will first start in customer service. This way, you will get to know our processes, customers, and services well.

Your responsibilities include

• Answering customer questions via telephone and email.
• Handling and following up on complaints.
• Supporting various administrative processes.
• Processing and managing administrative data.
• Identifying opportunities for improvement and contributing to the optimization of customer processes.