Back Office Employee

Collaboration is central to this role. You are a true team player and enjoy working together with colleagues and other departments to ensure processes run as efficiently and effectively as possible.

In addition, you bring the following:

• You possess an MBO-4 level of working and thinking.
• You have 2 to 3 years of experience with administrative processes.
• You work accurately and have an eye for quality.
• You are customer-oriented and think in solutions.
• You maintain an overview and anticipate bottlenecks in a timely manner.
• You are communicatively skilled and switch easily between different stakeholders.
• You enjoy working together to achieve common goals.

• You have experience with ERP systems; experience with invoicing processes is a plus.

• Salary between €  3.011,22 - €  4.301,75 (based on experience and education) per 4 weeks on a full-time basis
• A working week of 32 to 40 hours
• Hybrid working is among the possibilities
• 28 vacation days with full-time employment
• Travel allowance, pension scheme, and an attractive benefits program.
• Plenty of opportunities to further develop yourself within an international organization.
• An informal working atmosphere within an ambitious Shared Service Center.

Securitas is an international security organization with over 5,000 colleagues in the Netherlands and active in 44 countries.

Our mission is clear: we help make your world a safer place. We combine craftsmanship, technology, and data to ensure security for our clients. At Securitas, every day together with your colleagues, you contribute not only to a safer world today, but also to the security solutions of the future. 

As a Back Office Officer, you are responsible, together with the Back Office team, for the correct, complete, and timely processing of contract, customer, and invoicing data. From the Shared Service Center Finance, you support the entire Order-to-Cash process and ensure that our administration is always up to date and in order.

You work closely with colleagues from Customer Care, Credit Control, Treasury, and Sales. In doing so, you play an important role in processing contract changes, managing invoicing, and answering customer questions regarding contracts and invoices.

Your duties are varied and challenging and consist of, among other things:

• Processing and managing contract data and contract mutations.
• Monitoring the accuracy and completeness of customer and contract data.
• Managing periodic contract invoicing.
• Processing manual invoices and credit notes.
• Registering and handling invoice inquiries and simple invoice complaints.
• Maintaining contact with internal stakeholders and customers.
• Uploading invoices to customer portals such as Ariba and Tungsten.
• Identifying bottlenecks and contributing to process improvements.

In this versatile role, you are the linchpin between contract management, customer administration, and invoicing, ensuring that processes are carried out carefully, efficiently, and in a timely manner.