Jobs in the Netherlands, in English.

Back Office Supervisor WMO The Hague

On-site in The Hague·Full-time·Added today (last checked 6 Nov)

Kersten Hulpmiddelen

44 open roles

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Our summary

Salary: €3,260 - €4,098 a month
Contract: Full-time
Languages: Dutch

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

Salary: € 3,260.00 to a maximum of € 4,098.00 gross per month based on 38 hours per week.

A meaningful role in an organization with social impact
A warm team and a culture in which we look out for one another
Room for training, development, and career growth
A healthy work-life balance and good employment conditions, including:
A salary, depending on your knowledge and experience, from € 3,260.00 to a maximum of € 4,098.00 gross per month based on 38 hours per week. (reference date 1 February 2026).
24 vacation days (In accordance with the CAO Motor Vehicle & Two-Wheeler Industry). If you work 40 hours per week, you will receive an additional 13 ADV days. If you work fewer than 40 hours, your ADV is included in your salary.
A good pension scheme via Pensioenfonds Metaal & Techniek, in which Kersten covers 2/3 of the premium.
Annual day off on May 5th.
A laptop and phone to be able to work independently of place and time if the situation requires it.
An annual availability bonus of € 200.00 net per year (on a full-time basis).
Contribution to your fitness subscription (up to 40%)

The role

Vacancy: Back Office Supervisor - WMO Business Unit

As Back Office Supervisor, you are the driving force behind a smoothly running back office. You ensure that our customers - health insurers, professionals, and clients - are helped quickly, kindly, and expertly. You guide the team, monitor the quality of our services, and create a work environment in which people collaborate and grow with pleasure.

What you'll do

Directing, coaching, and developing the back office team.
Monitoring service levels, quality, and customer satisfaction.
Optimizing work processes and information provision.
Acting as a point of contact for colleagues and chain partners.
Collaborating with other departments to handle files in a timely and careful manner.
Actively contributing to an inclusive, safe, and positive team culture.

How you'll work

Location: The Hague

Hours: 32-38h per week

What you will do

What you bring

At least 5 years of experience in a coordinating or leadership role within a service-oriented environment.
Strong communication skills and a coaching leadership style.
Solution-oriented thinking and the ability to set priorities.
Affinity with healthcare, medical aids, or service provision.
An open attitude, empathy, and the drive to continuously improve.

Ready to make a difference

Do you want to contribute to the mobility of others and thereby to work that truly matters? Then we would love to meet you.

** Due to the May holidays, the first selection of candidates will take place in the first week of May 2026.

*We appreciate direct applications; acquisition by agencies and freelancers will not be followed up.

About Kersten Hulpmiddelen

In their own words

About the company & team

At Kersten, we believe that everyone should be able to participate. We welcome colleagues with different backgrounds, perspectives, and talents. Diversity makes us stronger, inclusion makes us better. We offer a culture in which you can be yourself, can grow, and in which your ideas matter. Driven as Kersten employees to facilitate the end users of our resources as well as possible, we also regularly meet outside of working hours to get to know each other even better. We do this during a breakfast session, a shared lunch, drinks, or for example a barbecue.

All open roles at Kersten Hulpmiddelen