Central Scheduler Outpatient Clinics

Do you get energy from planning, organizing, and creating overview?

As a Central Scheduler at GGZ inGeest, you ensure that the scheduling of registration interviews and intakes at our outpatient clinics runs smoothly. You bring structure, coordinate with various teams, and ensure that available treatment capacity is utilized as effectively as possible. In this way, you help practitioners focus more on their core task: providing good care to clients.

It is a new position that starts as a pilot within the outpatient clinics in Amsterdam and Haarlem. You will be given the space to contribute to more control, uniformity, and efficiency in the planning process.

As a Central Scheduler, you are responsible for organizing, coordinating, and optimizing the scheduling surrounding intakes, advisory interviews, and registration meetings within our outpatient clinics. You are the connecting link between practitioners, Team Voordeur, and management.

Your duties include

• You organize and monitor the registration process.

• You organize and schedule intake pairs.

• You coordinate available intake blocks with practitioners and teams.

• You communicate the schedule of intake blocks to Team Voordeur.

• You manage changes in the attendance of participants at registration meetings.

• You identify bottlenecks in capacity and planning and propose suitable solutions.

• You optimize and standardize calendars and schedules.

• You are the point of contact for questions regarding planning and scheduling.

• You process, manage, and monitor schedules in the available systems

• During monthly forecasting meetings, you coordinate with department managers regarding upcoming planning, attendance, and changes in team composition.

• You report to one of the outpatient clinic managers and work for the outpatient clinics at De Nieuwe Valerius and De Oldenaller in Amsterdam and at the location in Haarlem.

• You centralize the scheduling of registration interviews and intake blocks, which makes the coordination between practitioners, Team Voordeur, and management more efficient, reduces the administrative burden, and ensures treatment capacity is better utilized.

• The position starts as a pilot; this pilot lasts one year and initially focuses on the scheduling of registration interviews and intakes within the mentioned outpatient clinics. You will thus play an important role in further streamlining and improving the process.

• You have experience with planning, scheduling, or administrative coordination.

• You are strong in planning and organizing and know how to maintain a good overview.

• You work systematically and accurately and follow through on made agreements carefully.

• You are communicatively skilled, have empathy, and are organizationally sensitive.

• You enjoy working together with practitioners, support services, and management.

• You proactively identify bottlenecks and propose concrete solutions.

• You take responsibility and dare to make independent decisions within agreed frameworks.

• You can weigh different interests and connect people with each other.

• You work 24 hours per week.

• This concerns a one-year contract.

• The position is scaled in FWG 40 of the CAO GGZ.

• You work for the outpatient clinics at De Nieuwe Valerius and De Oldenaller in Amsterdam and at the Zuiderpoort location in Haarlem.

• This concerns a new position that starts as a pilot.

• View all employment conditions.

Working at GGZ inGeest is more than just a job. You consciously choose an environment where you are taken seriously, but never too seriously. Where your talent counts and looking out for one another is completely normal. That is working with #Geestverwanten.