QC manager (all genders) in the Netherlands

What we ask
To be successful in this role, you bring the following:

• At least a completed HBO degree (HBO/WO working and thinking level) in food chemistry/technology laboratory management;
• At least 3 years of relevant leadership experience in a similar dynamic environment, for example within food, pharma, or chemistry;
• Knowledge of cheese, laboratory, and quality management (QA/QC) is a plus;
• Knowledge of, among others, SAP QM, Excel;
• Result-oriented, driven, and knowing how to set the right priorities;
• Analytical, motivating, solution-oriented, service-oriented, and good organizational skills;
• Excellent communication skills and persuasiveness to engage people and solve problems.

What we offer
At FrieslandCampina, you work on strong and beloved brands used daily by millions, such as Friso, Campina, Chocomel, and Frisian Flag. As a cooperative of dairy farmers, we combine an international working environment with a clear focus on sustainability. We support your growth with training, coaching, and internal career opportunities. With confidence and autonomy, you can truly make an impact.
Employment conditions:

• Salary between €3,903 and €5,297 gross per month (full-time), depending on experience and suitability for the role;
• A working week of 32 to 38 hours, 5% year-end bonus, 10% bonus, 8% holiday allowance, and a pension scheme;
• A train pass and/or €0.23 per km (max. 30 km one way);
• 200 hours of leave per year, with the possibility to buy or sell up to 40 extra hours;
• A laptop and phone;
• Attention to wellbeing and inclusion, with initiatives such as health support, employee assistance programs, and diversity initiatives.

Job description
As QC manager, you are responsible for:

• Leading and coaching the QC team;
• Decision-making regarding the destination of cheese batches with (possible) deviations at Leerdam;
• Keeping the SAP - QM master data up to date for the entire product portfolio of the Leerdam location (from raw material, process, semi-finished product, and end product);
• Periodic review of control plans and specification sheets;
• Creating complaints and monitoring the handling of delivered products. QC support for complaint support, NPD, trial productions, validations, and PLC;
• Management reports of QC-related data, KPI owner of First Time Right;
• Key User of SAP QM;
• Representing QC during audits;
• Monitoring the handling of QC local changes;
• Initiating and participating in improvement projects (QC related);
• Implementing and validating measurements / measurement methods together with technology and QA to further optimize production control.
• You are part of the Site Leadership Team of Leerdam and participate in the group of Root Cause Analysis facilitators.

Located in Leerdam is FrieslandCampina's cheese packaging center, where various Dutch cheeses are proudly sliced, packaged, and distributed worldwide. With a team of 400 employees from more than 30 countries, the factory processes 115 kilotons of cheese annually, under well-known brand names such as Frico, Rotterdamsche Oude, and Milner. About 50% of this cheese is sold within Europe and 50% outside Europe. For more information, see: What happens in our cheese packaging center in Leerdam? | FrieslandCampina Global Career Site

In this role, you lead ~10 FTE including QC operators in 3-shift rotations. You develop your team members, ensure that controls are carried out in accordance with standards, advise the production department on product deployment, and collaborate with chain partners regarding the improvement and usability of cheese.