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Microsoft Dynamics 365 Application Administrator (Jr.)

Hybrid in Schiedam·Full-time·Added 4 days ago (last checked 9 Nov)

Delta Fiber

15 open roles

Our summary

Salary
€2,979 - €4,233 a month
Work mode
Hybrid, Schiedam
Contract
Full-time
Languages
Dutch

Skills

Nice to have

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • MBO 4 or HBO working and thinking level, preferably in the direction of IT, computer science, business informatics, or a similar education.

  • Experience with Microsoft Dynamics 365 and business applications. Experience with Dynamics 365 Sales, Customer Service, or similar CRM applications is a strong advantage.

  • Experience with application management, functional management, IT support, or a similar role is a plus.

  • Basic knowledge of configuring, managing, or supporting business applications, or the motivation to further develop yourself in this area.

  • Experience with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse, is a plus.

  • Basic knowledge of ITIL processes, such as incident, change, and problem management, or the willingness to deepen your knowledge in this area.

  • Affinity with system integrations, APIs, databases, and data flows between different applications.

  • Experience with testing applications, executing functional changes, or supporting users is a plus.

  • An analytical, structured, and solution-oriented way of working, in which you take initiative and enjoy learning new things.

  • Good communication skills and the ability to explain technical issues understandably to various stakeholders.

  • Good command of the Dutch language and sufficient command of English to understand technical documentation and communicate with vendors.

A VOG (Certificate of Good Conduct) is mandatory for this position. The application will be started by DELTA after the employment contract has been signed. The costs for the VOG will be reimbursed by us.

Pay & benefits

What you'll get

  • A salary between € 2,979 and € 4,233 gross per month (based on 40 hours), matching your experience and impact;

  • A Benefit Budget of 15.17% on top of your salary, including 8% holiday allowance and the value of 7 extra non-statutory holiday days - freely spendable on extra income, leave, or other employment conditions that suit you. Think, for example, of the tax-efficient repayment of your student debt, investing in making your home more sustainable, or working on your vitality;

  • An annual bonus of up to 3% of your annual salary, linked to your individual performance;

  • 20 vacation days per year, with the flexibility to purchase extra days via your benefit budget;

  • A good pension pot for later. Together, we invest in your future and that of your loved ones: DELTA Fiber covers the largest part of the premium (18.97% vs. 8.13%), so that with a small personal contribution, you build towards the future without worry, including partner pension and protection in case of disability;

  • Opportunities for working from home with room to organize your work week flexibly (in consultation with your manager);

  • Unlimited access to training and education via our own DELTA Fiber Academy;

  • Room to develop yourself and grow within the organization.

The role

Will you continue your career as a Microsoft Dynamics 365 Application Administrator (Jr.)?

Within DELTA Fiber, Microsoft Dynamics 365 plays an important role in supporting our commercial and operational processes. From customer data and sales activities to supporting daily service delivery: our applications help colleagues to collaborate efficiently and serve customers optimally. Within the Dynamics domain, we work continuously on improving functionalities, optimizing processes, and ensuring our systems function reliably.

As a Microsoft Dynamics 365 Application Administrator (Jr./Mr.), you ensure that our Dynamics environment functions well and aligns with the needs of the organization. You are the link between users, IT specialists, and external vendors, and you deal with daily management, resolving incidents, and improving existing functionalities. Additionally, you support releases, system changes, and new developments within the Dynamics platform. In doing so, you will be given the space to further expand your knowledge of Dynamics 365 and to take on increasing independent responsibility for the applications within your domain.

What you'll do


Your responsibilities include, among others:

  • Managing, monitoring, and supporting our Microsoft Dynamics 365 environment and ensuring a stable, reliable, and secure operation of the applications.

  • Analyzing and resolving incidents, user queries, and functional disruptions, and collaborating with IT specialists, developers, and external vendors where necessary.

  • Gathering and analyzing user needs and translating these into functional improvements, configuration changes, and practical solutions within Dynamics 365.

  • Supporting the configuration, testing, and implementation of new functionalities, releases, and changes, while monitoring the impact on existing processes and system integrations.

  • Managing and updating application documentation, user instructions, authorizations, and relevant management procedures.

  • Identifying opportunities for improvement and contributing to the optimization and automation of business processes, for example by using the possibilities within Dynamics 365 and the Microsoft Power Platform.

Will this be your new challenge?

You are curious about the possibilities of Microsoft Dynamics 365 and get energy from improving systems and processes. You enjoy figuring out how applications work, why something is not functioning correctly, and how it can be done smarter or more efficiently. In doing so, you are analytical, work in a structured manner, and have an eye for both technical possibilities and user needs. You do not need to know all the ins and outs of Dynamics yet, but you are eager to learn, take initiative, and want to further develop yourself within the Microsoft ecosystem.

Additionally, you are someone who easily establishes contact with colleagues from different parts of the organization. You listen well, ask critical questions, and know how to translate technical issues into understandable and workable solutions. You switch smoothly between users, developers, and vendors and feel responsible for the quality of the applications you manage. Whether you are at the beginning of your career or already have several years of experience: you want to contribute to a stable Dynamics environment and simultaneously help to continuously improve our processes and service delivery.

At DELTA Fiber, we are building the digital infrastructure of the Netherlands - and that comes with employment conditions that are just as strong and future-oriented as our network. This means everything is well-arranged for now and for later. Therefore, you can count on us for, among other things:

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