Manager Operations
Are you a results-oriented operational leader who knows how to embed structure, predictability, and continuous improvement?
Jobs in the Netherlands, in English.
18,000+ live jobsHybrid in Amsterdam·Full-time·Added yesterday (last checked 23 Oct)




This job advert was originally written in Dutch.
HBO+/university level of work and thinking with the analytical ability to quickly grasp complex processes
Experience with Agile/SAFe principles and working in multidisciplinary teams
Strong focus on customer satisfaction and the ability to translate customer needs into valuable solutions
Organizational talent: you are demonstrably strong in planning, structuring, and setting priorities
Communicative strength: you maintain relationships with stakeholders and know how to persuade based on arguments and personality
You move comfortably at the intersection of business and IT and know how to effectively connect different disciplines
Problem-solving ability and decisiveness: you dare to make choices and take responsibility
It is a plus if you have work experience as a Product Owner and possess WFT certificates (Basic, Assets, Pension)
Passion for the Pension Business and affinity with domain knowledge (e.g., WTP and choice guidance is a plus)
Language skills: excellent command of both Dutch and English, both spoken and written
You will get approximately 900 colleagues who all believe they work at a special company. You will get the opportunity to make a significant contribution to the socially relevant theme of pensions. We ensure that your pension is well-arranged, so that you can enjoy your old age without worry.
You will get the chance to truly make a difference when it comes to sustainability, because we have been setting the tone in our business operations and our investments for years. Naturally, you will get a (flexible) workplace at our office in Amsterdam that belongs to the top 7% in the world, truly. And because you will also work from home regularly, you will receive a budget to properly equip your home workspace.
In exchange for your commitment, talent, and skills, you will receive, in addition to your salary plus a holiday allowance and a thirteenth month, 27 vacation days (based on a 36-hour contract) and a public transport card or travel expense allowance for the days you come to the office. And, not unimportantly, you will receive a good training budget so that you can continue to develop yourself. This gives you the chance to grow, within our company or beyond.
As a Product Owner, you translate vision into concrete actions and ensure that multidisciplinary (Business and IT) teams deliver maximum value to the customer and the organization. You develop a powerful product vision that aligns seamlessly with our strategy and ensure that this is actually realized.
You are the face of the business, build strong relationships with internal and external stakeholders, and make decisions with mandate. You operate at the intersection of Business and IT and lead an Agile Business Team that translates issues into valuable Epics and Features.
Our strategy is focused on the continuous improvement of Operational Excellence, always from the perspective of customer value, whereby we explicitly link processes to the overarching customer journey. With your sharp prioritization, you keep the backlog manageable, define features and stories, and safeguard quality according to the highest standards and the Definition of Done.
With your sharp priority management, you keep the backlog manageable, define features and stories, and safeguard the quality of delivered products, always according to the highest standards and the Definition of Done. Within the team, you bring focus, stimulate collaboration, and provide energy during demos and retrospectives.
You bring focus to the team, stimulate collaboration, and provide energy during demos and retrospectives. At the same time, you safeguard the functional (customer value, legislation, processes) and technical integrity of solutions. You actively drive towards KPIs and are a driver of innovation and optimization.
Additionally, you ensure that new requirements and propositions are implemented timely and correctly in all relevant systems, from administration to customer communication, so that the customer journey is set up consistently and effectively across all channels. We work in a professional, result-oriented environment with a lot of attention to collaboration, ownership, and quality, and continuously switch between business, IT, and compliance.
We are Athora Netherlands, an insurance company with the well-known brands Zwitserleven and Reaal. We primarily focus on pensions and life insurance in the Dutch market. We do this as part of a European group with offices in Ireland, the United Kingdom, Belgium, Germany, and Italy. We are a strong company with over one million customers and we want to grow into one of the most important players in the rapidly changing pension market in the coming years. Therefore, we are looking for people who do not shy away from change, who know how to take action, who have the ambition to deliver results, and who therefore know how to get the best out of themselves and their team. Smarter together, we call that.
We are looking for someone who is not only strong in content, but also shows personal leadership and truly makes a difference. You have a clear vision of products, services, and our market position and know how to convey this convincingly to stakeholders. You take ownership, feel responsible, and actively drive towards achieving goals.
Decisiveness is your second nature: you dare to make choices and stand behind the consequences. You understand how your decisions affect the organization and act with organizational sensitivity. And above all: you are an inspiring example for colleagues, show initiative, and convince with powerful personal leadership.
Salary per month:
Based on collective labor agreement (cao) scale 17 HAY, the range is € 5,991.23 to € 7,988.31 based on 36 hours.
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