Team Manager Contract Management / Strategic Contract Manager

Job title: Team Manager Contract Management / Strategic Contract Manager
Recruiter: Daniëlle Bijsterbosch
Vacancy ID: 4635

Team Manager Contract Management / Strategic Contract Manager Staff & Expertise

• You provide direction to the team, distribute responsibilities, and stimulate ownership, craftsmanship, and collaboration.

• You ensure the professional development of your employees and for staffing that is quantitatively and qualitatively in order, now and in the future.

• You provide direction to the ECIU and ensure that the hiring of externals and outsourcing of work are conducted lawfully, transparently, and in a controlled manner, in line with laws and regulations (such as the DBA Act, chain liability, WTTA, etc.) and internal frameworks.

• You ensure professional contract management for the contracts of internal departments, such as facility services, administrative affairs, and hiring.

• You translate the strategy of Vitens into a contract strategy and annual plan for your column and make clear agreements with internal clients regarding quality, costs, sustainability, and customer satisfaction.

• As a strategic contract manager, you manage the relationship with strategic suppliers.

• You monitor the performance of suppliers based on clear KPIs and adjust where necessary.

• You advise the board and management on contract and hiring issues, risks, and opportunities for improvement.

• You work closely within the department with Procurement, the Facilities Department, and the other contract management team managers.

• You guide changes, such as the unification of working methods, standards, and reporting, and the further professionalization of contract management and hiring within Vitens.

• You develop policy in the field of contract management for your column, for decision-making by the board, and fully inform stakeholders about possibilities and limitations.

• You initiate and realize projects in your field and make conscious choices between Running the Business and Changing the Business.

• Together with the other team managers, you form the management team of Contract Management and contribute to the multi-year plan (OGSM) of the department.

• You translate the multi-year plan of the department into a concrete annual plan (OGSM) for your team and monitor budgets, capacity, planning, and results.

• You ensure that legislation and internal frameworks regarding lawfulness, integrity, sustainability, and business continuity are complied with.

Every day, nearly six million people rely on reliable and delicious drinking water from Vitens. We extract this natural product from more than 100 different groundwater sources spread across Friesland, Flevoland, Overijssel, Gelderland, and Utrecht. These sources are located in beautiful water extraction areas that we manage ecologically and open up to walkers and cyclists. Every day, we deliver over 1 billion liters of freshly pumped and purified drinking water to households and businesses via an extensive pipeline network that we manage ourselves.

Vitens is a solid public organization that stands in the middle of society. We actively seek connection with our customers, governments, organizations, innovative parties, and many others who, like us, feel the urgency to secure drinking water for the future. This requires a societal transition that is a major challenge for the nearly 2,000 Vitens employees.

Every day, you work to ensure that Vitens delivers reliable drinking water. What seems so obvious is no longer the case for a long time. Climate change, pollution, rising demand, and concerns about affordability are putting our drinking water under pressure. Our own water extraction also influences the natural system. That is why we are open about our role and the choices we make.

The challenge facing us is clear: how do we ensure that reliable drinking water remains available in the future - for everyone? That is why we work towards three strategic goals. We ensure that we can continue to deliver, even under pressure of Feasibility. We increase our robustness and are prepared for changes: Resilience. And we strengthen our organization from within, so that we remain agile and decisive: organizational strength.

These tasks are directly connected to your work. They determine how we organize today, what we prioritize, and how we collaborate. We stand in the middle of this reality. The demand is growing. Assets are becoming more complex. The room for error is becoming smaller. Our work determines whether everything keeps running. Together, we ensure that Vitens delivers safe, predictable, and affordable drinking water. We do that today, with an eye on tomorrow.

Procurement & Facilities Department.

The Procurement & Facilities Department brings specific knowledge, expertise, and services into the core process of Vitens to thereby contribute to the continuity and efficiency in executing our tasks and realizing our ambitions. The department consists of the Procurement team, the Contract Management team, and the Facilities Department team. Within the Contract Management team, we are looking for a Team Manager Contract Management / Strategic Contract Manager.

As team manager of contract management and strategic contract manager for Staff & Expertise, you ensure that the contracts for Vitens' business operations are professionally managed and that hiring and outsourcing are conducted lawfully, controlled, and efficiently. You provide hierarchical leadership to approximately 10 FTEs: the contract managers who focus on the contracts of internal departments such as Facilities, People & Organization, and Customer & Invoicing. You also work further on our Expertise Center for Hiring and Outsourcing.

In addition, you are yourself a strategic contract manager for the most extensive and complex contracts within your column. Together with the Manager of Contract Management, the team manager of Underground Infrastructure, and the team manager of Aboveground Infrastructure, you further shape professional contract management throughout all of Vitens.

You bear integral responsibility for your team: people, resources, and results. You keep the daily operations in order AND build the future of the field, using the primary process of drinking water for now and later as a starting point. You report to the manager of Contract Management.

An important part within Staff & Expertise is the ECIU. Within Vitens, we work with external capacity and outsourced work to realize our tasks well and on time. This requires clear frameworks, good considerations, and professional management. The ECIU helps the organization with this. The ECIU ensures that hiring and outsourcing are conducted lawfully, transparently, and in a controlled manner. The center provides direction to questions regarding external deployment, monitors the application of laws and regulations, such as the DBA Act, chain liability, and WTTA, and helps internal clients make conscious choices. This is not just about speed and availability, but also about quality, costs, continuity, integrity, and risks. As team manager, you also provide direction to the further development of the ECIU. You ensure that the center grows further into a recognizable and expert partner for the organization. You bring policy, execution, and advice together, make management information available, and help Vitens gain better insight into the scale, costs, and risks of external deployment. In doing so, you make a direct contribution to an organization that remains agile, but is also demonstrably in control.

You are a visible and connecting leader. You understand what employees and the organization need and dare to set priorities. You switch easily between a concrete hiring request or a supplier escalation and a strategic question about how Vitens organizes external capacity and services. In doing so, you base decisions on facts, performance, and risks. You will deal with diverse interests. Internal departments want to be able to access people and services quickly and flexibly, the organization expects, among other things, lawfulness and manageable costs, and Vitens sets high requirements for sustainability and continuity. You bring these interests together and make clear choices.

We assume HBO/WO education and/or HBO+ work and thinking level. Extensive experience with hiring and outsourcing is also desired. Preferably supplemented with experience in contract management of broad service contracts.

Knowledge of hiring, flexible labor, and the associated laws and regulations is a necessity. Think here of, among others, the DBA Act / self-employed workers act and the WTTA. Additionally, demonstrable experience with developing policy, providing (strategic) advice, and change assignments is also desired.

You have at least 5 years of management experience in the field, supplemented with knowledge of and experience in change and project management.

You are successful if:

• internal departments (customers) experience the ECIU and its contract management as a reliable and expert partner;

• the collaboration with important stakeholders from departments such as Finance & Control, People & Organization, and Digitalization takes further shape;

• the team knows what is expected, takes responsibility for results, and the staffing is quantitatively and qualitatively in order;

• hiring and outsourcing proceed lawfully and in a controlled manner and Vitens has grip on the scale and costs of external deployment;

• suppliers demonstrably deliver according to the agreed quality and costs;

• contractual risks are in view in a timely manner and are managed;

• the ECIU is further organized as a recognizable expertise center;

• contracts contribute to sustainability, efficiency, and continuity;

• contract management and the ECIU are known within Vitens as a professional and expert partner.

Curious about all the employment conditions within Vitens? Then look at: Employment Conditions | Drinking Water Company Vitens

Want to help make our drinking water supply future-proof? Then we would love to receive your application.

Questions about the procedure? Look here at the application procedure within Vitens or ask your questions to our recruiter Daniëlle Bijsterbosch via DANIELLE.BIJSTERBOSCH@VITENS.NL.

Want to know more about the content of the position? Email team manager Dennis van Wieringen via DENNIS.VANWIERINGEN@VITENS.NL.

As the largest drinking water company, our goal is to make every drop sustainable by 2030. Curious how we want to realize this? Then take a look at About Vitens | Vitens.

Vitens is important for the basic services in our society. Therefore, we always request a screening before we hire someone. Part of this screening is providing a Certificate of Conduct (VOG).

Recruitment agencies are not appreciated in response to this vacancy.