Mortgage Administrative Assistant

Mortgage Administrative Assistant | Eindhoven | 24 - 40 hours per week

Are you administratively strong, do you work accurately, and do you enjoy ensuring that financial files are perfect down to the last detail? As a Mortgage Administrative Assistant, you ensure that everything surrounding mortgage files runs smoothly administratively. You work in an environment where diligence is important, but where you also have a lot of contact with colleagues and customers.

What will you do?
As a Mortgage Administrative Assistant, you support the administrative processing and handling of mortgage files. You support our Mortgage Advisors, maintain an overview, monitor progress, and ensure that all necessary information and documents are processed timely and correctly.

Your duties include:

• Supporting our Mortgage Advisors where necessary;

• Processing, checking, and administratively managing mortgage files;

• Checking whether files are complete and comply with the set conditions and guidelines;

• Requesting, assessing, and processing necessary documents and data;

• Monitoring progress, lead times, and important deadlines within files;

• Maintaining contact with customers, advisors, and other involved parties regarding progress and missing information;

• Identifying deviations or incompleteness and ensuring timely follow-up;

• Ensuring correct recording of data in the various systems;

• Supporting your colleagues with administrative and file-related tasks;

• Thinking along about how administrative processes can be designed to be smarter, more efficient, and more customer-oriented.

Who are you?
You are someone who likes to bring structure and maintain an overview. You work accurately and carefully, but also understand that speed and good service are important. You can switch well between different files and deadlines and take initiative yourself when you see that action is needed somewhere. Additionally, you communicate easily with different parties and enjoy working together. Finally, you reside in Eindhoven or the surrounding area.

In addition, you possess:

• A completed MBO education at least at level 4;

• A valid Wft Basis diploma;

• A Wft Mortgage Credit diploma is a plus;

• Affinity with mortgages, financial services, and administrative processes;

• Good digital skills;

• An excellent command of the Dutch language;

• An accurate, customer-oriented, and proactive working attitude;

• Good organizational and communicative skills.